Share via

Device USB\VID_0000&PID_0002\6&e229d88&0&2 had a problem starting

Anonymous
2017-11-11T06:40:43+00:00

Can you please help how to fix below error? 

Log Name:      Microsoft-Windows-Kernel-PnP/Configuration

Source:        Microsoft-Windows-Kernel-PnP

Date:          11-Nov-17 9:07:23 AM

Event ID:      411

Task Category: None

Level:         Error

Keywords:      

User:          SYSTEM

Computer:      User-HP

Description:

Device USB\VID_0000&PID_0002\6&e229d88&0&2 had a problem starting.

Driver Name: usb.inf

Class Guid: {36fc9e60-c465-11cf-8056-444553540000}

Service: 

Lower Filters: 

Upper Filters: 

Problem: 0x2B

Problem Status: 0x0

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />

    <EventID>411</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x4000000000000000</Keywords>

    <TimeCreated SystemTime="2017-11-11T05:07:23.788669800Z" />

    <EventRecordID>750</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="6112" />

    <Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>

    <Computer>User-HP</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data Name="DeviceInstanceId">USB\VID_0000&PID_0002\6&e229d88&0&2</Data>

    <Data Name="DriverName">usb.inf</Data>

    <Data Name="ClassGuid">{36FC9E60-C465-11CF-8056-444553540000}</Data>

    <Data Name="ServiceName">

    </Data>

    <Data Name="LowerFilters">

    </Data>

    <Data Name="UpperFilters">

    </Data>

    <Data Name="Problem">0x2b</Data>

    <Data Name="Status">0x0</Data>

  </EventData>

</Event>

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

1 answer

Sort by: Most helpful
  1. Anonymous
    2017-11-11T20:20:01+00:00

    Hi Fuad,

    We would like to isolate this issue that you're having right now on your device. Did you make any changes on your device before this issue occurs? What are the troubleshooting that you had perform in resolving this issue so that we can check the best workaround to provide next.

    We will wait for your response.

    Regards.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments