Error 0x8004230F on Windows 10

Open Start, type: CMD

Right click CMD

Click Run as administrator

At the command prompt, type:

net stop vss

Hit Enter then type:

net start vss

Exit the command prompt then restart the computer, try backing up again.

If the problem persist, try the following:

Open Start, type: CMD

Right click CMD

Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Also run the System File Checker utility:

Open Start, type: CMD

Right click CMD

Click Run as administrator

At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system

Hello William I will be assisting you.

You could try to restart Volume Shadow Copy service and check if it helps.

To restart the Volume Shadow Copy service and SPP services

You must be logged on as an administrator to perform these steps.

a. Open Administrative Tools by clicking the Start button, clicking

Control Panel, clicking System and Maintenance, and then clicking

Administrative Tools.

b. Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

c. If the SPP service is disabled, double-click it to open the service properties.

d. If Volume Shadow Copy service is double-click it to open the service properties

e. Click the Startup type list, click

Automatic (Delayed Start), and then click

Apply.

f. Under Service status, click

Start.

I hope this helps.

Are you trying to create a System Image Backup or back up files using File History or WIndows Backup?

http://www.pcworld.com/article/3011736/windows/...

http://www.pcworld.com/article/2974385/windows/...

There are problems with both of these backup methods. The image backup is being phased out and has never been as flexible and reliable as other free alternatives. Files History and WIndows Backup can fail during recovery and lose files.

What I recommend is more modern methods:

First if you want an installed app to do this I would use free Macrium which is most reliable and flexible for creating and restoring both a System Image and File backup:

http://www.howtogeek.com/howto/7363/macrium-ref...

http://knowledgebase.macrium.com/display/KNOW/B...

https://reflect.macrium.com/webtutorial/How_to_...

Other more modern methods include dragging files you want to save to built-in OneDrive app to store up to 5gb in the cloud, or install Google Drive to use their new Backup feature to select User Folders (Documents, Pictures, etc) to sync in real time to the Google Cloud up to 15gb free. These methods keep your files safe from fire or theft.

Or you can do the most basic manual backup which I recommend before any reinstall: sort your files into their User folders and then drag or copy those folders to an external USB, flash stick, or disk.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.