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Windows Media Player doesn't see SDcard in Android phone anymore

Anonymous
2017-11-16T14:30:03+00:00

In Windows Media Player, since I cancelled a sync to the SDcard in my Android device from WMP and unplugged the Android phone from USB ,the sdcard is not shown in WMP anymore.

Only Internal memory of Android is visible.

When I go to Explorer the scard folder is visible and I can choose files and folders. 

I deleted WMPInfo.xml, but it comes back whenever I plugin the device on USB port.

I deleted the music folder from that sccard in Android phone. 

WMPInfo.xml always comes back. That would be nice if it would be visible in WMP, but it is not choosable.

How can I get back the sdcard visible in Windows Media Player to be able to sync my music again with it?

regards,

Michael

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-12-15T08:08:45+00:00

    Yes, that is why i replied again four days ago.

    We'd like to apologize for the late reply.

    For more troubleshooting to resolve the issue, please check JamieDMc's post from this link.

    We would appreciate an update about how it went.

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2017-11-16T21:02:49+00:00

    Actually WMP only is not showing it, Explorer is showing content of sd card of phone!

    What do you mean by soft reset? A reboot?

    I tried every usb choice possible when connecting with usb cable.

    Oukitel k6000 pro Android 7

    No Android PC Suite or iTunes installed.

    Thank you for you help in advance.

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2017-11-21T10:28:15+00:00

    My Windows 10 Build is: 10.0.15063.0

    Where do I get the correct Repair Source and what to do with the image?

    First, I did the sfc /scannow, by using cmd with administrator privileges, and it found no integrity errors.

    Then, I tried 

    DISM.exe /Online /Cleanup-image /Restorehealth

    Error: 1223

    dism.log from C:\Windows\Logs\DISM\

    2017-11-21 11:13:34, Info                  DISM   PID=15432 TID=21128 Scratch directory set to 'C:\Users\micha\AppData\Local\Temp'. - CDISMManager::put_ScratchDir

    2017-11-21 11:13:34, Info                  DISM   PID=15432 TID=21128 DismCore.dll version: 10.0.15063.0 - CDISMManager::FinalConstruct

    2017-11-21 11:13:34, Info                  DISM   Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

    2017-11-21 11:13:34, Info                  DISM   PID=15432 TID=21128 Successfully loaded the ImageSession at "C:\WINDOWS\System32\Dism" - CDISMManager::LoadLocalImageSession

    2017-11-21 11:13:34, Info                  DISM   Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=15432 TID=21128 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=15432 TID=21128 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=15432 TID=21128 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

    2017-11-21 11:13:34, Info                  DISM   Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

    2017-11-21 11:13:34, Info                  DISM   DISM Manager: PID=15432 TID=21128 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: 

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: 

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Host machine information: OS Version=10.0.15063, Running architecture=amd64, Number of processors=8

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Dism.exe version: 10.0.15063.0

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Executing command line: DISM.exe  /Online /Cleanup-image /Restorehealth

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=15432 TID=21128 Connecting to the provider located at C:\WINDOWS\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Manager: PID=15432 TID=21128 physical location path: C:\ - CDISMManager::CreateImageSession

    2017-11-21 11:13:34, Info                  DISM   DISM Manager: PID=15432 TID=21128 Event name for current DISM session is Global{E2701D51-66A1-4438-84D6-D275A8FAA743} - CDISMManager::CheckSessionAndLock

    2017-11-21 11:13:34, Info                  DISM   DISM Manager: PID=15432 TID=21128 Create session event 0x188 for current DISM session and event name is Global{E2701D51-66A1-4438-84D6-D275A8FAA743}  - CDISMManager::CheckSessionAndLock

    2017-11-21 11:13:34, Info                  DISM   DISM Manager: PID=15432 TID=21128 Copying DISM from "C:\WINDOWS\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

    2017-11-21 11:13:34, Info                  DISM   DISM Manager: PID=15432 TID=21128 Successfully loaded the ImageSession at "C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76" - CDISMManager::LoadRemoteImageSession

    2017-11-21 11:13:34, Info                  DISM   DISM Image Session: PID=6456 TID=23112 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM OS Provider: PID=6456 TID=23112 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect

    2017-11-21 11:13:34, Info                  DISM   DISM OS Provider: PID=6456 TID=23112 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect

    2017-11-21 11:13:34, Info                  DISM   DISM OS Provider: PID=6456 TID=23112 Host OS verion is 10.0 - CDISMOSServiceManager::SetDllSearchPath

    2017-11-21 11:13:34, Warning               DISM   DISM OS Provider: PID=6456 TID=23112 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

    2017-11-21 11:13:34, Warning               DISM   DISM Provider Store: PID=6456 TID=23112 Failed to Load the provider: C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

    2017-11-21 11:13:34, Info                  DISM   Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

    2017-11-21 11:13:34, Info                  DISM   Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

    2017-11-21 11:13:34, Info                  DISM   DISM Manager: PID=15432 TID=21128 Image session successfully loaded from the temporary location: C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76 - CDISMManager::CreateImageSession

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Target image information: OS Version=10.0.15063.724, Image architecture=amd64

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Package Manager: PID=6456 TID=23112 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize

    2017-11-21 11:13:34, Info                  DISM   DISM Package Manager: PID=6456 TID=23112 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize

    2017-11-21 11:13:34, Info                  DISM   DISM Package Manager: PID=6456 TID=23112 Loaded servicing stack for online use only. - CDISMPackageManager::CreateCbsSession

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM OS Provider: PID=6456 TID=23112 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive

    2017-11-21 11:13:34, Info                  DISM   DISM Driver Manager: PID=6456 TID=23112 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Warning               DISM   DISM Provider Store: PID=6456 TID=23112 Failed to Load the provider: C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\ProvProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\GenericProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\OfflineSetupProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Connecting to the provider located at C:\Users\micha\AppData\Local\Temp\3FDAB55C-E86C-499E-9E65-F840B0BDEC76\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2017-11-21 11:13:34, Info                  DISM   DISM Transmog Provider: PID=6456 TID=23112 Current image session is [ONLINE] - CTransmogManager::GetMode

    2017-11-21 11:13:34, Info                  DISM   DISM Transmog Provider: PID=6456 TID=23112 Audit Mode: [No] - CTransmogManager::Initialize

    2017-11-21 11:13:34, Info                  DISM   DISM Transmog Provider: PID=6456 TID=23112 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType

    2017-11-21 11:13:34, Info                  DISM   DISM Transmog Provider: PID=6456 TID=23112 Product Type: [WinNT] - CTransmogManager::Initialize

    2017-11-21 11:13:34, Info                  DISM   DISM Transmog Provider: PID=6456 TID=23112 Product Type ServerNT : [No] - CTransmogManager::Initialize

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IBSManager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AppxManager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AppxManager.

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: ProvManager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: ProvManager.

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AssocManager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AssocManager.

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: GenericManager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: GenericManager.

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OfflineSetupManager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: OfflineSetupManager.

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager

    2017-11-21 11:13:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.

    2017-11-21 11:13:34, Info                  DISM   DISM Package Manager: PID=6456 TID=23112 Processing the top level command token(cleanup-image). - CPackageManagerCLIHandler::Private_ValidateCmdLine

    2017-11-21 11:13:34, Info                  DISM   DISM Package Manager: PID=6456 TID=23112 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine

    2017-11-21 11:13:34, Info                  DISM   DISM Package Manager: PID=6456 TID=23112 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine

    2017-11-21 11:13:34, Info                  DISM   DISM Package Manager: PID=6456 TID=23112 CBS session options=0x40100! - CDISMPackageManager::Internal_Finalize

    2017-11-21 11:13:43, Info                  DISM   DISM Package Manager: PID=6456 TID=9540  Error in operation: (null) (CBS HRESULT=0x800f0821) - CCbsConUIHandler::Error

    2017-11-21 11:13:43, Error                 DISM   DISM Package Manager: PID=6456 TID=23112 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f0821)

    2017-11-21 11:13:43, Error                 DISM   DISM Package Manager: PID=6456 TID=23112 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800704c7)

    2017-11-21 11:13:43, Error                 DISM   DISM Package Manager: PID=6456 TID=23112 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800704c7)

    2017-11-21 11:13:43, Error                 DISM   DISM Package Manager: PID=6456 TID=23112 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800704c7)

    2017-11-21 11:13:43, Info                  DISM   DISM Package Manager: PID=6456 TID=23112 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

    2017-11-21 11:13:43, Error                 DISM   DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=800704C7

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Found the PE Provider.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Package Manager: PID=6456 TID=23112 Finalizing CBS core. - CDISMPackageManager::Finalize

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(IBSManager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(DISM Unattend Manager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: DISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(SmiManager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: SmiManager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(AppxManager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: AppxManager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(ProvManager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: ProvManager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(AssocManager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: AssocManager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(GenericManager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: GenericManager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(OfflineSetupManager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: OfflineSetupManager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Finalizing the servicing provider(Edition Manager) - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: Edition Manager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=6456 TID=23112 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Manager: PID=15432 TID=21128 Closing session event handle 0x188 - CDISMManager::CloseImageSession

    2017-11-21 11:13:43, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.

    2017-11-21 11:13:43, Info                  DISM   DISM.EXE: 

    2017-11-21 11:13:43, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->

    2017-11-21 11:13:43, Info                  DISM   DISM.EXE: 

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=15432 TID=21128 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=15432 TID=21128 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider

    2017-11-21 11:13:43, Info                  DISM   DISM Provider Store: PID=15432 TID=21128 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

    0 comments
  4. Anonymous
    2017-11-18T19:19:58+00:00

    Thank you for your response. We suggest that you use the System File Checker tool to scan your system files and to repair missing or corrupted system files. The sfc/scannow command (System File Check) scans the integrity of all protected operating system files and replaces incorrect, corrupted, changed or damaged versions with the correct versions possible. You may refer to this linkfor more information. 

    Regards.

    0 comments
  5. Anonymous
    2017-11-16T19:55:12+00:00

    Hi Michael,

    We would like to isolate this issue that you're having with your connectivity. Have you already perform a soft reset in your device? What is the make and model of your mobile phone? Do you happened to have a Android PC Suite or iTunes on your computer?

    We will wait for your response.

    Regards.

    0 comments