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Microsoft Edge - Doesn't Download file

Anonymous
2017-11-30T14:20:43+00:00

Dear Sir 

Following upgrade on 27 Nov 2017  I had several message I can NOT download any files. A message pops up to say what do you want me to with Download file?

 I have several files C:\system execute ....... The last update I saw was on 29 Nov MS edge drive that I uninstalled.

I have difficulty downloading anything on Edge.

I can download on Internet Explorer. Please advice. This is driving me mad.

Thank you

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2017-11-30T18:25:27+00:00

    Hi,

    Since you only have downloading issues with Edge. We suggest the you clear the cache and cookies of Edge and check if it resolves your concern:

    View and delete browser history in Microsoft Edge.

    If the issue persists, you can also the troubleshooting steps posted by Dr. ME   Ph.D. on August 7, 2017 on the link provided below:

    Can't download anything on Microsoft Edge!

    Let us know if you need further assistance.

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  2. Anonymous
    2017-12-04T10:09:26+00:00

    Hi,

    Since you only have downloading issues with Edge. We suggest the you clear the cache and cookies of Edge and check if it resolves your concern:

    View and delete browser history in Microsoft Edge.

    If the issue persists, you can also the troubleshooting steps posted by Dr. ME   Ph.D. on August 7, 2017 on the link provided below:

    Can't download anything on Microsoft Edge!

    Let us know if you need further assistance.

    Thank you for your prompt response. The problem was resolved by clearing the browsing history and adding the remote servers (Citrix) to trusted site. I probably deleted the edge drive. But it has resurfaced again.

    This time again I viewed and deleted history in MS Edge and restarted the computer. It has fixed the issue.

    Would appreciate a permanent fix please? I use Citrix receiver first thing. Can this be causing problem?

    Thank you

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  3. Anonymous
    2017-12-04T09:34:14+00:00

    I looked at the internet explorer setting for "temporary internet files". Prior to the upgrade the downloaded files were stored at this PC download folder.

    But following the upgrade it is stored at c:\users\xyzc\Appdata\local\microsoft\windows\intetCahe\

    I can't access this new path.

    Could this be the reason for the problem? Do I need to reset this? 

    Is citrix receiver compatible with the new version of Edge?

    Thank you

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  4. Anonymous
    2017-12-04T09:01:50+00:00

    Hi,

    Since you only have downloading issues with Edge. We suggest the you clear the cache and cookies of Edge and check if it resolves your concern:

    View and delete browser history in Microsoft Edge.

    If the issue persists, you can also the troubleshooting steps posted by Dr. ME   Ph.D. on August 7, 2017 on the link provided below:

    Can't download anything on Microsoft Edge!

    Let us know if you need further assistance.

    Thank you for your prompt response. The problem was resolved by clearing the browsing history and adding the remote servers (Citrix) to trusted site. I probably deleted the edge drive. But it has resurfaced again.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-11-30T19:27:29+00:00

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