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W10Pro for Refurbished PC's reinstallation

Anonymous
2017-11-16T14:18:11+00:00

My company bought a refurbished laptop on ebay that came with a legit Windows 10 Pro for refurbished PC sticker on the bottom of it.  The hard drive failed and needed to be replaced.  I am trying to reinstall Windows 10 but it's not accepting the key that is stuck to the bottom of the computer.  Is there special media for refurbished pc licenses because the tool to create the media found here: https://www.microsoft.com/en-us/software-download/windows10 is not working when I enter the key.

Please help.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2017-11-17T02:51:21+00:00

    You will need to contact refurbisher about getting reinstall media, but if Windows 10 Pro was already installed and activated, you don't have to enter a key to activate again.

    When you upgraded from a previous version of Windows or receive a new computer preinstalled with Windows 10, what happened is the hardware (your PC) will get a digital entitlement, where a unique signature of the computer will be stored on Microsoft Activation Servers. The Windows 7 or Windows 8 genuine license you were previously running will be exchanged for a diagnostics key.

    Anytime you need to reinstall Windows 10 on that machine, just proceed to reinstall Windows 10. It will automatically reactivate. You will prompted to enter a product key a couple times through the installation, click I don't have a key and Do this later.

    There is no need to know or get a new key, but if you have issues with Digital Licensing or the Activation Troubleshooter, you can utilize an existing Windows 7 or Windows 8/8.1 product key you already own to reactivate if necessary. or use the reset function in Windows 10.

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  2. Anonymous
    2017-11-17T01:17:53+00:00

    Hi Kate,

    If you're having an issue on the Windows 10 product key, there is a method on which you can activate Windows 10 without a product key as long as you have a digital license. During reinstallation, if you’re asked to enter a product key, you can skip this step. Windows 10 will automatically activate online after the installation is complete.

    We suggest that you refer to this article for a walkthrough. Look for the section that says Activating after reinstalling Windows 10and follow the steps given.

    Let us know if you need further assistance.

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