Hi Ben,
Changing the microphone settings are one of the possible ways to resolve the issue. Let's check the sound settings thru Control Panel. Follow the steps below:
- Open Control Panel.
- Select Hardware and Sound.
- Click Sound.
- Go to Recording tab.
- Right-click your Microphone, then click Properties.
- Go to Advanced tab.
- Uncheck the Allow applications to take exclusive control of this device.
Get back to us with the outcome so we can help you out further.