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Windows 10 1709 (Fall Creators Update) failed update

Anonymous
2017-10-18T21:43:39+00:00

I checked for updates on my HP x2 612 laptop today and it started downloading the Fall Creators Update - Windows 10 1709.

It got through the download and finished the install and prompted me to reboot the computer.

The computer rebooted and is now stuck in an endless loop with the message "Windows could not complete the installation.  To install Windows on this computer, restart the installation" and an OK button.  Clicking the OK button just restarts the computer and brings back the message.

I am unable to boot into Safe Mode as I get a message that Windows cannot install in Safe Mode with an OK button that brings up the original message after a reboot.

The 2 year old laptop came with Windows 7 and was updated to Windows 10 1703.  The laptop does not have a restore partition.  There is no data on the laptop that needs to be recovered.  Clean machine without anti-virus software ever except Windows Defender and no HP software. 

Windows does not load, so it is limited what programs I can run.

I am able to get to a cmd prompt from the Troubleshooting area of the BIOS, but do not know how to roll back to the previous Windows build from there or if it is even possible.

Unless somebody has a workaround to either install the upgrade or roll it back to the previous build it looks as if this Windows update has bricked my laptop.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2017-11-01T14:16:59+00:00

    In my case there was insufficient space in the system partition and I had to delete language folders from the system partition to free up space.

    I used the following fix from Microsoft (https://support.microsoft.com/en-us/help/3086249/-we-couldn-t-update-system-reserved-partition-error-installing-windows)

    The description is for fixing issues with installing Windows 10 on a Windows 7 or 8 computer but the worked for me installing the Fall Creators Update on a Windows 10 computer.

    NOTE:

    In my case I have a GPT partition.  The fix has you mount the system partition and give it a drive letter of "Y" and then open File Explorer to delete the language folders. 

    I was unable to find the "Y" drive in File Explorer so I had to navigate to each language folder through the command prompt, delete the files in the language folder (del *.*) and then delete the folder (rd <folder name>)

    2 people found this answer helpful.
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  1. Anonymous
    2017-11-01T19:21:02+00:00

    Microsoft needs to WITHDRAW this update, fix it, and re-send it. You just DON'T send out something that crashes or stalls computers, esp when the fix is to "reset" the pc wiping out all software. Seriously? I mean...seriously? There's probably nothing of substance in this "feature" update, anyway.

    30+ people found this answer helpful.
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  2. Anonymous
    2017-11-01T19:22:39+00:00

    I've never reset a computer in my life, and I'm not going to start now because of a defective update.  I'll buy a new (non-Microsoft) computer before I do that. I don't have time to play with a "feature update" for 8 hours.

    20+ people found this answer helpful.
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  3. Anonymous
    2017-11-03T10:29:56+00:00

    Thats micros official answer on how to fix this??? To reformat? Really? How bout remove the broken update , fix it, then relaunch it

    6 people found this answer helpful.
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  4. Anonymous
    2017-10-19T12:52:34+00:00

    Had similar problem trying to install 1709 after downloading.  Disconnected the internet cable and the download worked.

    5 people found this answer helpful.
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