I appreciate the effort you put into checking on this. I'm still hopeful for a miracle 'cure". I wonder if this has happened to anyone else. I'd love to hear from others.
Oh yes plenty of others out there have this same problem. if you put a search into google you run across lots of people complaining of this over the years. What is the make and model of you laptop? How old is it? Have you tried updating the drivers for
it? Also do you have a multimedia setting key for it on your keyboard on the top row of your keyboard? If so the software for it may have been uninstalled with the update. Take a look at Ease of access settings in control panel for new settings that may be
enabled after the update to see if something in there. Do you have a windows mobility center in the control panel? Take a look through there. Mine is set up with the computer manufacturers settings but it looks as if windows has disabled some stuff in mine
after the last update. Have you tried rebooting windows after selecting the settings you want ? You could also try going into power settings to change the way you put your computer to sleep.
I found this on a search . Hopeful it will help you. all information follows. If you are finding an old driver there then try to install it in compatibility mode. I can't guarantee this will even work. This is an older post the (2nd post) and the driver
version may or may not be newer. You may have already seen these posts and they may not change a thing for you.
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One person says.
Sanja Petrovska
replied on
Install this driver.
Ignore if isn't for your pc, the device is the same.
On my Lenovo g500 it worked, and now I have all the settings.
http://support.lenovo.com/uu/en/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-45-notebook-lenovo/downloads/ds104127
Got all settings back except single finger scrolling unfortunately.
Same here, and that was the only thing I was looking for...
another says.
László Kovácsik
replied on
found a working solution, and it even uses an updated driver!
- Open Internet Explorer (Sorry, doesn't work on Edge or any other browser)
- Go to Microsoft's update catalog
- If the screen you get is solid blue or missing the search bar, you might be missing a plugin. Refresh the page and there should be an option to install it.
- The page should now look like this. Search "Elan Input Device".
- Press the "Last Update" column header. It should now be sorted by the most recent release.
- Click the titles on both of these (you may need to enable popups). Check inside the popup if the architecture is for AMD64 (64-bit) or x86 (32-bit). The reason I ignored the top two results is because they are exclusively for Toshiba pcs.
- Click "Add" ONLY if the driver is both compatible with your OS version (Windows 10) AND the correct architecture for your system (AMD64 = 64-bit Windows ; x86 = 32-bit Windows). If not, close the popup and keep selecting titles until you find a match.
- Near the top right of your screen, you should see "view basket (1)". If you have a number, sucess, your driver has been added. Click on it.
- Press "Download" and curse Microsoft for their convoluted driver update system.
- Choose where you want the driver to download (I just chose the default Downloads folder).
- Locate the downloaded driver file (.cab). Extract it to another folder.
WHAT? WAIT. HOW DO I INSTALL IT?
Manually.
- Open "Device Manager" (Right Click on Start Menu).
- Locate "Mice and other pointing devices" and expand it.
- Right click on "ELAN Input Device" and select "Update Driver".
- Choose "Browse my computer for driver software."
- Choose "Browse" and select the folder where you extracted the driver files.
- Choose next and cross your fingers. Restart your pc after installation for the changes to apply.
- Head back to device manager, right click "ELAN Input Device," and select "properties." It should now be version "15.6.2.1."
- Navigate to: Settings > Devices > Mouse & Touchpad > Additional Mouse Options. See if there is an
ELAN tab.
- Enable it if necessary. Then choose options.