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Hi Danny,
This may be caused by an outdated display driver. Here is how you update your drivers:
- Start your computer in Safe Mode, then right-click the Start button and select Device Manager. To start your computer in Safe Mode, please follow the steps under Start your PC in safe mode in Windows 10.
- Expand the Display adapters section, right-click the listed adapter, then select Uninstall device. Select the Delete the driver software for this device check box, then select Uninstall and restart your PC.
- After your PC restarts, press the Windows logo key + I on your keyboard to open Settings. If that doesn't work, select the Start button and then select Settings.
- From Settings, select Update & security > Windows Update > Check for updates.
Note:
If you have multiple display adapters, you'll need to disable the added adapter (often an Intel HD 400 or AMD Radeon HD 4200) by right-clicking it from the list in Device Manager and selecting Disable > Yes. Then, turn off your PC, disconnect installation or recovery media (if you're using it), and turn your PC back on. If that doesn't fix the issue, restart your PC in safe mode, re-enable the added display adapter, and then disable the other adapter.
If you will be facing any issue while troubleshooting, please provide the outcome, so that we can resume working on your concern.