Hi Joe,
You may try these steps one by one and verify the issue status.
Method 1:
Run the Windows Update Troubleshooter.
If your computer is having problems finding and installing operating system updates, try using a Windows Update troubleshooter to fix the problem. It makes sure that your computer is connected to the Internet, and checks to see whether your network adapter and Windows Update services are running correctly.
a. PressWindows + W key on the keyboard.
b. Typetroubleshooting in the search tab and press Enter.
c. ClickView all on left panel**.**
d. ClickWindows Update, new window will popup.
e. Follow the on screen instructions.
Method 2:
Check if the following services are running.
Background Intelligent Transfer Service
Cryptographic Service
Windows Update
To do so, follow these steps.
a. Press Windows key+ R and in the run box type services.msc without quotes and hit Enter.
b. Locate Windows Update.
c. Right click on the service and select Properties.
d. In Start-up type, select Enable.
e. Click Start under Service status.
f. Click OK.
g. Repeat the steps c to f for the following services also:
Method 3:
You may run the fixit from the following link and then try to install the updates to check if it works:
How do I reset Windows Update components?
**http://support.microsoft.com/kb/971058**
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
You may refer to the steps from:
Troubleshoot problems with installing updates
http://windows.microsoft.com/en-IN/windows-8/troubleshoot-problems-installing-updates
Please post with the issue.