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Missing ATI display adapter after windows update

Anonymous
2017-12-02T16:00:04+00:00

ATI Radeon HD 4200 Series Display Adapter is missing after a Windows update  How do I get it back.  My icons are huge and things are not displaying correctly on my laptop

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-12-02T16:12:17+00:00

    Option 1.Try Rolling back if you have an option:

    See DaveM and Sumit Dhiman2 posts:

    https://answers.microsoft.com/en-us/windows/for...

    Option 2. Remove AMD drivers completely and Install the legacy ones from the AMD site:

    What you need to do:

    1. Uninstall everything of AMD using this: http://support.amd.com/en-us/kb-articles/Pages/... and reboot
    2. Reboot.
    3. Make sure your device manager shows Microsoft Basic Display adapter.
    4. Download the legacy driver from here(You might have to do a bit of exercise to locate the driver:

    http://www.support.amd.com/en-us/download

    5.Run the Setup and you should be good to go.

    Option 3: See if Windows itself has some history of the Older Driver:

    Solution by Ken-C here:

    https://answers.microsoft.com/en-us/windows/for...

    Please note all the steps need temporarily disabling of Windows update or driver updates so that newer driver doesn't install automatically.


    Why did this happen?

    http://www.yourwindowsguide.com/2017/11/is-your...

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  1. Anonymous
    2017-12-02T16:02:28+00:00

    Open Start > Settings > System > Display

    Make sure recommended settings are selected for Scale and Layout and Screen resolution.

    Another thing you can try:

    uninstall your display driver then restart

    Boot to the Windows 10 desktop

    Press Windows key + X

    Click Device Manager

    Expand Display adapters

    Right click the current display adapter

    Click Properties

    Click Driver tab

    Click Rollback driver if the option is available

    If not

    Right click the current display adapter

    Click Uninstall

    Exit Device Manager

    Restart

    If that does not work, try performing a system restore before this problem occurred.

    I recommend you uninstall the KB4048955, KB4048954 (Windows 10 1703)

    Microsoft issued an update for several versions of WIndows 10: KB4048954, KB4048955 that has caused issues with display drivers. If you know the make and model of your computer, you can try manually reinstalling the driver from the manufacturers website for your video driver.

    Press Windows key + R

    Type: appwiz.cpl

    Hit Enter

    Click View installed updates

    Select the recent update

    (This is the update you want to uninstall KB4048955)

    Right click it then click uninstall.

    Restart then see if stability is restored.

    The update might try to install again. So, try blocking it.

    Is there an option or work around to block updates or hardware drivers that might cause problems?

    Yes, Microsoft has released a KB update (KB3073930) that will let users block or hide Windows or driver updates.

    You can download it at the following link:

    https://support.microsoft.com/en-us/kb/3073930

    If its the icons and toolbars, then Go back to Start > Settings > System > Display

    Click in the Scale and layout list box, try another scale such as 125 to see if that works or play around with custom scaling.

    Option 2:

    Perform a repair upgrade

    http://answers.microsoft.com/en-us/insider/wiki...

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  1. Anonymous
    2017-12-02T16:01:39+00:00

    Windows Update has lately been installing incorrect display drivers . . .

    Open Device Manager (accessible by right clicking your Start Button)

    Expand the Display Adapters Section

    Right click your graphics card, choose properties

    Right click on your display adapter, click 'Uninstall device'

    Choose 'Delete the driver software for this device' then click 'Uninstall'

    Restart your PC

    Open Device Manager (accessible by right clicking your Start Button)

    Select any device, and then click Action - Scan for hardware changes.

    Windows should load a good driver for your ATI graphics card

    Then, go to Start - Settings -> Update & Security,

    Click Search for Updates, and install any available updates

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