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I get error 2502 and 2503 while trying to install and uninstall programs

Anonymous
2013-08-17T08:10:38+00:00

Original title: Problems with installing and uninstalling.     

Recently, whenever I try to install or uninstall anything I get the errors 2503 and 2502. After I close both the errors the installer/uninstaller Immediately closes without modifying the chosen program in any way. what do the errors 2503 and 2502 mean, and how can I fix them?

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-12-09T05:51:53+00:00

    Right click "temp" folder in windows. Goto properties and Security tab and add authenticated user in list.

    Now try.It will work as the problem is due to "temp" folder rights.

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  2. Anonymous
    2013-08-18T02:15:58+00:00

    Hi Chris,

    We get these errors due to Windows installer service or due to improper permissions to the user or due to some registry issue.

    Let us follow these methods and check.

    Method 1:

    I would suggest you to reregister the Installer service and check. Refer to these steps:

    a. Press Windows key + X and select Command prompt (Admin).

    b. Typemsiexec.exe /unregister, and then press ENTER.

    c. Typemsiexec.exe /regserver, and then press ENTER.

    d. Close the command prompt and now try installing the software.

    Method 2:

    I would suggest you to check for the permissions within the Installer folder.

    Follow these steps to do so.

    a.      Navigate to the location: C:\Windows.

    b.      Right click on Installer and select Properties.

    c.       Click on the Security tab and Verify if System and Administrator account has Full access permissions.

    d.      The Everyone account should have read and execute permissions, List Folder Contents, and Read.

    Method 3:

    I would suggest you to run the fix it for program installation. It will check for the registry fixes.

    Fix problems with programs that can't be installed or uninstalled

    http://support.microsoft.com/mats/Program\_Install\_and\_Uninstall

    Note: First select Detects problems and Apply the fixes for me and then select Installing or uninstalling accordingly when it gives you a pop up. Now select the application you want to install or uninstall from the list and proceed.

    Let us know about the status of the issue. We would be happy to help you further.

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  3. Anonymous
    2017-12-02T16:04:28+00:00

    I have the same problem

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  4. Anonymous
    2015-09-26T14:27:33+00:00

    Sharing my method

    You download the software. and then right click your mouse > select using system admin enforce the installation process. You won't see the error code .

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  5. Anonymous
    2016-01-08T21:56:50+00:00

    I've attempted all of these steps and I'm still getting errors 2503 and 2502.  I'm on an administrator account.  Administrators and the system has full control on the windows installer folder.  I reregistered the installer service.  And I ran fix it (didn't find any problems and the program I was trying to install wasn't listed).

    64-bit Windows 8.1

    Any further advice would be helpful!

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