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0 Kbps Send/Received

Anonymous
2017-12-08T01:43:10+00:00

Hey I have been getting this problem for quite some time and it's starting to annoy me quite a lot. So whenever I connect to the internet I always check the Task Manager and it says: Kbps 0 Received/Send. I have absolutly no clue where to go at this point. I have tried implementing a MAC address, Switched channels in my router. My signal is great but Kbps is absolutely terrible. I feel like there is a very easy solution that I have not tried. Can anybody help me?

Windows for home | Windows 10 | Internet and connectivity

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  1. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2017-12-08T01:57:34+00:00

    I'm Greg, a volunteer installation specialist and 8 year Windows MVP, here to help you.

    Have you confirmed the speeds with a Speed test like speedtest.net?

    Are the speeds the same with both wireless and wired connection directly to the modem?

    What speeds are other devices on the network getting?

    If the problem is the network then I'd contact your provider to ask for help getting what you've paid for. They must make this right.

    If the problem is the PC then run the Internet and Network adapter troubleshooters at Settings>Update & Security>Troubleshoot.

    Go over these other steps to troubleshoot the network connection: https://support.microsoft.com/en-us/help/10741/...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    20+ people found this answer helpful.
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  1. Anonymous
    2017-12-10T04:49:30+00:00

    Nevermind I actually found it, it was the configuration of the Wifi in the Bandwidth capability... It was set to 2.4 Gz instead of 2.4/40, I have tested it out and now everything is online

    Sorry I wasted your time but I will use this advice for future references and help anybody else who have the same problem as I do xD

    Sincerely Thanks 07

    8 people found this answer helpful.
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  2. Sumit 43,786 Reputation points Volunteer Moderator
    2017-12-08T04:24:05+00:00

    Task Manager's Network Usage is to be honest not a great way to see the traffic incoming and outgoing from your computer. I use resource monitor to get the correct data.

    It resides in Start>All Apps>Windows Accessories>Resource monitor.

    See the network Tab.

    Happy to assist for any other help you need.

    7 people found this answer helpful.
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  3. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2017-12-10T04:39:22+00:00

    I'd go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    But remember that Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider doing the Clean Install in this link which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

    There is also an automated Refresh that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...

    3 people found this answer helpful.
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  4. Anonymous
    2018-01-01T04:33:22+00:00

    I'm Greg, a volunteer installation specialist and 8 year Windows MVP, here to help you.

    Have you confirmed the speeds with a Speed test like speedtest.net?

    Are the speeds the same with both wireless and wired connection directly to the modem?

    What speeds are other devices on the network getting?

    If the problem is the network then I'd contact your provider to ask for help getting what you've paid for. They must make this right.

    If the problem is the PC then run the Internet and Network adapter troubleshooters at Settings>Update & Security>Troubleshoot.

    Go over these other steps to troubleshoot the network connection: https://support.microsoft.com/en-us/help/10741/...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    Sorry to bring this topic up again but I wanted to confirm something....

    How do you confirm if the problem is the network

    1 person found this answer helpful.
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