We are volunteers willing to help you try to resolve this issue.
Refer to your System/Motherboard Maker's Support, docs, and forums.
Try this :
- Hold down Shift and turn off the system - do not let up until it is all the way off.
- Wait a minute or two.
- Hold down the Bios entry key (such as F2) and power on the system.
How to Boot to UEFI Firmware Settings from inside Windows 10
https://www.tenforums.com/tutorials/5831-boot-u...
Please let us know the results and if you need further assistance.