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Clean Windows 10 Install but BSOD When Updating Graphics Driver

Anonymous
2017-12-14T02:38:12+00:00

Every time I'm in the process of updating my AMD graphics card, the pc crashes and I get the BSOD repeatedly until I boot in safe mode. I want to try and install the graphics card from there, but am unable to because it requires a digital signature. What's the next step?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2017-12-16T22:27:59+00:00

    Getting a bluescreen error when updating your driver means incompatibility or a corruption with the driver you are trying to install. To further assist you, may we know if the driver that you are trying to install came from the manufacturer's website?

    Windows 10 has a gateway which blocks drivers which are not digitally signed to ensure that no unknown issue or security risk will be installed on your PC. You may disable the driver signature by following the steps below.

    1. Hold down the Shift key while you click the Restart option in Windows. Your computer will restart into the menu.
    2. Select the Troubleshoot tile on the Choose an option screen that appears.
    3. Select Advanced options, then click the Startup Settings tile.
    4. Click the Restart button to restart your PC into the Startup Settings screen.
    5. Type 7 or F7 at the Startup Settings screen to activate the Disable driver signature enforcement option.

    Disclaimer: Note that installing an unsigned driver may result in unknown issue and security risks, hence we do not recommend disabling the driver signature enforcement. Also take note that after restarting the computer, the option will be re-enabled.

    We look forward to your response.

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  2. Anonymous
    2017-12-14T07:32:16+00:00

    The installation did not work. I bluescreened again. The driver is currently disabled in device management. If I enable, it I bluescreen.

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  3. Anonymous
    2017-12-14T04:59:55+00:00

    Yes, I stated in the title that it was a driver issue. It is not the blue screen that needs to be fixed. It is the result of the incompatible driver, which is what needs to be updated. I need to be able to do that without the computer crashing.

    I also had this problem when I updated to Windows 10 the very first time. However, the program I used to update the graphics card work no longer exists.

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  4. Anonymous
    2017-12-14T04:12:47+00:00

    Hello,

    Blue screens are generally caused by problems with your computer’s hardware or issues with its hardware driver software. A blue screen occurs when Windows encounters a “STOP Error.” This critical failure causes Windows to crash and stop working.

    To resolve BSOD, kindly follow the walk-through troubleshooting steps in the article below.

    Troubleshoot blue screen errors

    Get back to us should you need further assistance.

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  5. Anonymous
    2017-12-14T06:19:20+00:00

    If that's the case, kindly install the driver through compatibility mode. You may refer to the steps provided in the article below.

    How to: Install and Update Hardware Drivers in Windows 10

    Your response to the solution will be highly appreciated.

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