Project sidebar

Hi Stephen,

Pressing the project shortcut key accidentally is one of the possible reasons why this issue is happening. To help isolate the issue, we'd like to ask the following questions below:

• Have you made any changes to your computer before the issue started?
• Is the issue only occur whenever you're typing on the keyboard of the laptop?

To help further isolate the issue, we suggest observing the laptop screen and do not type anything on the keyboard for about 15-30 minutes to check if the Project option will show up.

Update us on the outcome so we can provide further assistance.

We appreciate the additional information. Corrupted system files are one of the possible reasons why this issue is happening. To help resolve the issue follow the possible solutions below:

Solution 1:System File Checker tool (SFC)

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Solution 2: Perform a clean boot.

Performing a clean boot may help isolate the issue by disabling 3rd party programs and services that may be causing this issue. Click this **article**and follow the steps on how to perform a clean boot. After booting into a clean boot, follow the steps on How to determine what is causing the problem after you do a clean boot section.

Solution 3: Repair Upgrade.

Repair upgrade to fix the problem. A repair upgrade is the process of installing Windows 10 over the existing installation of Windows 10 on your hard disk. Click this Forum Article by Ander Da Costa and follow the steps on how to perform a repair upgrade using the Windows 10 ISO.

Keep us in the loop with the result.

Hi Stephen,

Pressing the project shortcut key accidentally is one of the possible reasons why this issue is happening. To help isolate the issue, we'd like to ask the following questions below:

• Have you made any changes to your computer before the issue started?
• Is the issue only occur whenever you're typing on the keyboard of the laptop?

To help further isolate the issue, we suggest observing the laptop screen and do not type anything on the keyboard for about 15-30 minutes to check if the Project option will show up.

Update us on the outcome so we can provide further assistance.

Thanks for taking the time.

The problem started quite a few months ago and I'm sorry but apart from visiting loads of websites and surfing around and installing a few programs like everyone else I just can't think of anything specific that might have a bearing on this.

The issue happens whether I am using the keyboard or not. I can be in a different part of the room playing my guitar and I see the sidebar popping over. Following your suggestion I did not type anything on the keyboard and after about ten minutes the sidebar popped over. All I need to do to get rid of it is to left click anywhere on the screen except the sidebar. However as you can imagine it is annoying to have to do this all the time. Also if I accidentally hit one of the options like "Duplicate" then the screen changes and I have to figure out how to get back to where I was.

I have gone into settings and disabled everything but it makes no difference.

Thanks.