Intel platform trust technology high CPU usage

My Lenovo has ALL Microsoft and Lenovo updates and Intel PTT still locks CPU usage at 100%, turning my computer into a paperweight.

Closing Intel PTT solves the problem until you restart your computer, so I pinned the Task Manager to the task bar and close Intel PTT when it appears.

When I looked for a permanent solution, it seemed that the problem was created by using a PIN code to sign on to Windows rather than signing on with my Microsoft password.

I permanently turned on the PIN code sign on function by going to BIOS and editing BIOS by pressing "clear" for the Intel PTT function.  You could also select "Disable" for the Intel PTT function.  To ensure it does not get activated in the future, I went to program files, opened the Intel folder, and changed the name of the two files that began with the name "Intel PTT".

These changes eliminate the PIN code sign in option so I must use my full Microsoft password in the future.  My computer runs faster and smoother, so I am happy.

The mystery:  Intel, Microsoft and computer makers have received hundreds of complaints about Intel PTT locking CPU use at 100%.  They have done nothing.  No wonder people buy Apple computers.

SOLVED

For me updating drivers resolved the problem. Checked dell.com/support for updates for my service tag. There were 4 Intel-related drivers. I don't know which one resolved the issue.

The four:

• Rapid Storage Tech Driver and Management Console
• Serial IO Driver
• Dynamic Platform and Thermal Framework
• Management Engine Interface Driver

Edit to add: I also cannot access tpmadmin.msc ... or at least it doesn't show up when I key it in. Maybe that's only available on Win 10 Pro?

if tpmadmin.msc is not found, try running tpm.msc

Thanks.

You normally have to disable it from within your BIOS In the security section.

See instructions how to load and navigate your BIOS:

https://www.groovypost.com/howto/bios-uefi-setu...

The tpmadmin.msc didn't work, however I was able to access the necessary setting in the bios by setting an admin password.  I thank you for taking the time to read and respond to my question.  I've been tearing my hair out a bit.  lol  Your answer reminded me to try once again to find a way to access the setting in bios.  Something so simple seemed so difficult and no-one I asked had an answer.  I was getting ready to reset my computer again.  (The last windows update caused the need to reset it not once, but twice already).  That being said, I truly am grateful for your assistance.