Share via

Error Code 0x801901f4

Anonymous
2017-12-28T03:01:58+00:00

Ok so I have this game where I have to log in to my Xbox Live which it automaticly does for me when I enter. But since yesterday when ever I log in it takes me to a tab and states this: 0x801901f4. When I go to store (Microsoft Store) it gives me the same pop-up and I don't know what to do so I went online and it told me to update. Then, I  updated my HP laptop and it's still not working.  Can anyone help me?

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Anonymous
    2017-12-28T19:24:44+00:00

    Hi,

    There are a lot of potential reasons why you are getting this error: 0x801901f4. One of which is having a corrupted profile. To help you resolve this concern, we recommend that you perform the steps below:

    Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. You may refer to the link below for the steps:

    Click here

    Step 2: Reset Windows Store to clear store cache.

    1. Press Windows key + X on your keyboard.
    2. Click on Command prompt (Admin).
    3. Type wsreset.exe, and then hit Enter.

    Step 3: Try to uninstall and reinstall the affected game.

    If the issue persists, try to reinstall the Windows and would definitely fix this issue.

    Should you need further assistance, feel free to post anytime.

    8 people found this answer helpful.
    0 comments

12 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-06-05T03:10:10+00:00

    What i just did was remove my account and reinstall it >_<

    6 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-06-06T02:20:56+00:00

    All you have to do is remove your sccount from the console, then sign in again and it should work

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2018-05-03T23:47:54+00:00

    Hi 

    WM

    Wilfred Mac

    i cant sing in. xbox one...... if i want to sing in i get those messages

    something went wrong 

    Please try again later

    0x801901f4

    user profile cannot be loaded

    how can i fixed those thing..

    best regards.....,,,,, 

    Dude im getting the same exact problem and i dont know how to fix it... can anyone help us solve this problem

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2018-03-07T06:46:13+00:00

    Hi 

    WM

    Wilfred Mac

    i cant sing in. xbox one...... if i want to sing in i get those messages

    something went wrong 

    Please try again later

    0x801901f4

    user profile cannot be loaded

    how can i fixed those thing..

    best regards.....,,,,,

    2 people found this answer helpful.
    0 comments