Hello,
You might be experiencing this issue because your computer is using an incompatible network adapter driver or WiFi signal interference. To continue troubleshooting this problem, kindly try the steps on the following link: Fix network connection issues in Windows 10.
We recommend that you try the steps on the Roll back the network adapter driver, Temporarily turn off firewalls, Temporarily turn off any antivirus or malware-prevention software, and Use network reset to reinstall network devices sections. In addition, try moving your PC or laptop closer to the router or access point if you can.
Let us know how it goes for us to assist you further.