Whatsapp and other apps stuck in loading...

Dear Leslie,

I would not put big hopes to this. As from now i m thinking to buy stable phone, nothing of course is secure but in some points, it ridiculous. 

Im windows client and if they say that they care about my feedback then it would be solved or at least informed about time (some deadline example - month) in which problem could be solved. Cause I am Microsoft client and i pay them with buying the products they produce. Easy as that.

Im disappointed also in that - phone works and then in evening booom there is apps which i use for work and they dont work...

Not very trustable.

I wish you good luck!!!

Hi,

These mentioned i have tried. I understood between other persons talking here that its OS issue. 

I have tried reinstall apps, nothing changed. Turned off wifi, on - no change. Flight mode on/off no change. 

But take in account that im simply windows phone user not hacker or tech guy. 

What else i should try? Maybe you could suggest me something, as i see in other more active discussion about this problem there still is no solution but people are desperate to know how to solve it. I can wait for some update or i could do back up and reinstall but if im sure that it works (there was people to whom nothing changed) otherwise its not productively spent time. 

I would be happy to hear from Microsoft that they are working on this problem so you could include solution in next update. 

thank you for reply!!

Hope to hear from you soon!!!

We would like to thank you for sharing with us this information. In order to have our engineers work on this and we would gladly appreciate it if you can put it in our Feedback Hub. To launch the app on your Windows 10 Mobile, go to App list > Feedback Hub. From there, you can create a thread or simply post this concern in a similar thread that someone has created previously. As soon as our engineers see your feedback, they will definitely work on it. Allow us to guide you further with the steps in sending your concern via Feedback Hub. Please follow the instructions below:

1. Go to All apps, search for the Feedback Hub app.
2. Open the menu icon at the top left side.
3. Select Feedback, then tap the add button (+) at the top right side.
4. Select Problem and provide the details needed in the box.
5. Select the right category and then submit.

Should you have any further clarifications, please let us know.

Regards.

Hi Martin,

In order to assist you with your concern, please answer the following questions:

• Have you tried to check if there's an available update on your phone? To check, go to Settings > Update and security > Phone update > Check for updates.
• Is there an available update for the said application? To check, go to Store >  Menu > Download and updates.
• What other troubleshooting steps have you done so far?

We're looking forward to your reply.

Regards.

We would like to thank you for sharing with us this information. In order to have our engineers work on this and we would gladly appreciate it if you can put it in our Feedback Hub. To launch the app on your Windows 10 Mobile, go to App list > Feedback Hub. From there, you can create a thread or simply post this concern in a similar thread that someone has created previously. As soon as our engineers see your feedback, they will definitely work on it. Allow us to guide you further with the steps in sending your concern via Feedback Hub. Please follow the instructions below:

1. Go to All apps, search for the Feedback Hub app.
2. Open the menu icon at the top left side.
3. Select Feedback, then tap the add button (+) at the top right side.
4. Select Problem and provide the details needed in the box.
5. Select the right category and then submit.

Should you have any further clarifications, please let us know.

Regards.

I did what you told me, but besides the fact that I learned that many others also have the same problem I got no information what to do or when you will resolve the problem.

In fact I am very disappointed in your support.

O.k. you have decided to trash Windows Mobile but if you do so there is no need to spoil the system completely.

As I have no chance to disagree to get updates, I believe that you are responsible to make my phone work again.

All in all it seems to me that MS has a very poor support, as I had - like many others - a pen not working problem on my surface pro after an update and it took weeks to solve it. 

Btw. not by MS but through the Community.