Hi,
Thank you for posting on Microsoft community.
This error message is not so much a problem as it is a way to let you know that a device is disconnected.
- What is the make and model of the computer and the Bluetooth device?
Please follow the methods mentioned below:
Method 1:
I would suggest you to check if Bluetooth Service is started and set to automatic.
a. On the desktop, press Windows key + R to open the Run Dialog.
b. Type services.msc and press Enter.
c. Check if the Bluetooth Support Service is started and set to Automatic.
d. If not, right-click on Bluetooth Support Service and select Properties.
e. From the drop-down, select Automaticand click on Start.
Method 2:
I would suggest you to follow the steps mentioned under sections:
Make sure Bluetooth is on and Make sure Bluetooth enabled devices and other wireless devices are on and discoverable from the following link.
http://windows.microsoft.com/en-us/windows-8/why-isnt-windows-finding-device
Please let us know if the issue persists. We will be happy to assist you further.