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Windows 10 error 0x8007007e

Anonymous
2017-12-10T00:52:24+00:00

I have been trying to update Windows 10 for half the day and keep getting error code 0x8007007e.  I have disabled all startup programs, ran a check disk, disabled antivirus and get the same result.  Any help would be appreciated.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2018-01-09T04:21:17+00:00

    We are volunteers willing to help you try to resolve this issue. I am Rob, a 10 time and dual award MVP specializing in Windows troubleshooting.

    This is what I do on all my systems.

    You need to actually uninstall any 3rd party antivirus, not just disable it.

    Well, 1709 the Fall Creators Update is now the latest version.

    You can try to get the update to load with A. use Windows Update or use the B.. "Even better methods" or C. "Best methods" below (which is what I would do).

    A. Try to use Windows Update - check these 4.

    1. What I would first do is update the BIOS and chipset drivers at the System/Motherboard Maker's site.
    2. Uninstall ALL 3rd party antivirus/security programs and then run its maker's removal tool to prevent trouble causing remnants. Use Windows Defender which in Windows 10 is a full antivirus.

    List of anti-malware program cleanup/uninstall tools

    http://answers.microsoft.com/en-us/protect/wiki...

    Uninstallers (removal tools) for common antivirus software

    http://kb.eset.com/esetkb/index?page=content&am...

    1. Reduce the system down to as simple as possible by removing all the unnecessary devices possible such as USB drives.
    2. Uninstall any 3rd party programs Windows suggests.

    Now try updating again.


    B. Even better methods : (please do 1 - 4 above first) :

    Be sure to have updated the BIOS as indicated above.

    Or use the MCT to update to Windows 10 1709.

    MCT - Update now

    https://www.microsoft.com/en-us/software-downlo...


    C. Or best method would be to do a Clean Install of 1709 to start with a Clean Slate. You should still first update the BIOS.

    If you do a Clean Install then it would be activated with the Digital Entitlement.

    How to Prepare Bootable Install Media for Windows 10 - DVD, USB or SD Card

    https://answers.microsoft.com/en-us/windows/for...

    Start fresh with a clean installation of Windows 10

    https://www.microsoft.com/en-us/software-downlo...

    Clean Install Windows 10

    http://answers.microsoft.com/en-us/windows/wiki...

    Please let us know the results and if you need further assistance.

    Are you kidding me? Do you expect average computer users fussing with BIOS settings in order to install an update?  I am so sick and tire of Microsoft crappy Windows 10.

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    20+ people found this answer helpful.
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  2. Anonymous
    2017-12-10T00:57:09+00:00

    We are volunteers willing to help you try to resolve this issue. I am Rob, a 10 time and dual award MVP specializing in Windows troubleshooting.

    This is what I do on all my systems.

    You need to actually uninstall any 3rd party antivirus, not just disable it.

    Well, 1709 the Fall Creators Update is now the latest version.

    You can try to get the update to load with A. use Windows Update or use the B.. "Even better methods" or C. "Best methods" below (which is what I would do).

    A. Try to use Windows Update - check these 4.

    1. What I would first do is update the BIOS and chipset drivers at the System/Motherboard Maker's site.
    2. Uninstall ALL 3rd party antivirus/security programs and then run its maker's removal tool to prevent trouble causing remnants. Use Windows Defender which in Windows 10 is a full antivirus.

    List of anti-malware program cleanup/uninstall tools

    http://answers.microsoft.com/en-us/protect/wiki...

    Uninstallers (removal tools) for common antivirus software

    http://kb.eset.com/esetkb/index?page=content&am...

    1. Reduce the system down to as simple as possible by removing all the unnecessary devices possible such as USB drives.
    2. Uninstall any 3rd party programs Windows suggests.

    Now try updating again.


    B. Even better methods : (please do 1 - 4 above first) :

    Be sure to have updated the BIOS as indicated above.

    Or use the MCT to update to Windows 10 1709.

    MCT - Update now

    https://www.microsoft.com/en-us/software-downlo...


    C. Or best method would be to do a Clean Install of 1709 to start with a Clean Slate. You should still first update the BIOS.

    If you do a Clean Install then it would be activated with the Digital Entitlement.

    How to Prepare Bootable Install Media for Windows 10 - DVD, USB or SD Card

    https://answers.microsoft.com/en-us/windows/for...

    Start fresh with a clean installation of Windows 10

    https://www.microsoft.com/en-us/software-downlo...

    Clean Install Windows 10

    http://answers.microsoft.com/en-us/windows/wiki...

    Please let us know the results and if you need further assistance.

    Was this answer helpful?

    6 people found this answer helpful.
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  3. Anonymous
    2017-12-10T21:24:14+00:00

    Solved the problem by running the troubleshooter and having it repair windows update.

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    5 people found this answer helpful.
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  4. Anonymous
    2017-12-11T02:55:21+00:00

    I thought the troubleshooter fixed the problem but it did not. I can't upgrade, restore, or do a clean install of windows 10. I also can't access msconfig or advanced system settings. The exe files are there but when I try to open them nothing happens.

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  5. Anonymous
    2017-12-10T01:12:45+00:00

    You can start by repairing Windows update.

    https://support.microsoft.com/en-us/help/971058...

    This video has a few more usefull steps

    https://www.youtube.com/watch?v=Y6eHDtylDYo

    2017 07 23- MS RESET WINDOWS UPDATE AGENT TOOL

    https://gallery.technet.microsoft.com/Reset-Win... tool made by MS for XP up to Win 10 Creator

    HOW DO I RESET WINDOWS UPDATE COMPONENTS? MANUALLY

    https://support.microsoft.com/en-us/help/971058...

    If you receive a Windows Update error, you can try restting Windows Update. It actually consists of many components

    Here is a more comprehensive trouble shooting process

    2016 06 08- 15 WINDOWS 10 PROBLEMS - AND HOW TO FIX THEM

    http://www.itpro.co.uk/operating-systems/25802/...

    Simon Handby, Rene Millman, Lee Bell Tutorials 8 Jun, 2016

    Microsoft’s new operating system has - rightly - earned acclamation: Windows 10 takes a great leap forward from the rock-solid and much-loved Windows 7, and it goes a long way to fixing the much-maligned Windows 8 and Windows 8.1. Now we’ve lived with it for a few months, its imperfections and flaws have had time to surface. Whether it’s the irritation of an extra screen at login, privacy concerns such as Wi-Fi Sense, or the difficulty of not being able to upgrade in the first place, here are the fifteen biggest Windows 10 problems, and how to fix them.

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