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TCrdMain_Win8.exe HotKeyMonitor.dll error

Anonymous
2018-01-24T21:34:48+00:00

Each time my system restarts I receive this error:

C:\Program Files\TOSHIBA\System Setting\HotKeyMonitor.dll is either not designed for Windows 8 or it contains an error.  

Error Status 0xc0000020

First of all, I an running Windows 10  64-bit  NOT Windows 8

  My current HotKeyMonitor.dll is  9/8/ 2017

How do I correct or remove this error?

Thanks.  

[Moved from: Windows / Windows 10 / Files, folders, & storage]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-30T05:46:57+00:00

    Hi Cheryl,

    HotKeyMonitor.dll is part of a program called TOSHIBA System Settings which is pre-installed in Windows 8. This program defines an auto-start registry entry that runs when Windows boot. Kindly uninstall the program from the system, and see if the error still appears. Here's how to uninstall a program in Windows 10:

    1. Select the Start button, then select Settings > Apps.
    2. Choose the program you are uninstalling, then select Uninstall.

    If uninstalling the program does not help, do not hesitate to post back to us.

    If you think this was useful, you may "mark it as an answer" to help those who are facing the same problem.

    4 people found this answer helpful.
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  1. Anonymous
    2018-01-30T23:36:19+00:00

    Hi Cheryl,

    HotKeyMonitor.dll is part of a program called TOSHIBA System Settings which is pre-installed in Windows 8. This program defines an auto-start registry entry that runs when Windows boot. Kindly uninstall the program from the system, and see if the error still appears. Here's how to uninstall a program in Windows 10:

    1. Select the Start button, then select Settings > Apps.
    2. Choose the program you are uninstalling, then select Uninstall.

    If uninstalling the program does not help, do not hesitate to post back to us.

    If you think this was useful, you may "mark it as an answer" to help those who are facing the same problem.

    Hi David.  Uninstalling  TOSHIBA System Settings program resolved my error.  Thank you so much!!

    2 people found this answer helpful.
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  2. Anonymous
    2018-01-29T20:26:43+00:00

    Hi Cheryl,

    The error message that you’ve encountered is usually caused by an invalid or corrupted TOSHIBA.DLL registry entry, another program has overwritten the require version of TOSHIBA.DLL or another application has uninstalled the compatible file. To have this error be resolved, we suggest that you try the following methods:

    Method 1: Manually registering the file using the Microsoft Register Server.

    1. Type Command Prompt in the Search box from Start.
    2. Right-click on the result, then select Run as administrator.
    3. Type this command: regsvr32 /u Downloader.dll.
    4. Press Enter to un-register the file.
    5. Type this command: regsvr32 /i Downloader.dll.
    6. Press Enter to re-register your file.
    7. Close the command prompt.
    8. Restart your computer and check the result.

    Method 2: Run a full malware scan on your PC using the available antivirus software that’s installed on your computer. This will ensure and detect if your computer has been infected by malware.

    Method 3: Run the System File Checker tool. It is usually used to repair and restore any possible system file corruptions. Here are the steps:

    1. Type Command Prompt in the Search box from the Start Menu.
    2. Right-click on it, then select Run as administrator.
    3. Enter DISM.exe /Online /Cleanup-image /Restorehealth (note the spaces before each "/").
    4. Enter sfc /scannow (note the space between "sfc" and "/").

    We’re just here if you need further help.

    -If you think this was helpful, you may "mark it as the answer" to help those who are facing the same problem-

    Hi.  thank you for your response. 

     I don't find a file on my laptop named Downloader.dll to run the command you provided.  I checked in C:/Program  files  and c:/program files (x86)   and c:/Windows/System32

    My McAfee virus scan ran clean

    How do I proceed?   thanks again   Cheryl

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  3. Anonymous
    2018-01-24T23:30:08+00:00

    Hi Cheryl,

    The error message that you’ve encountered is usually caused by an invalid or corrupted TOSHIBA.DLL registry entry, another program has overwritten the require version of TOSHIBA.DLL or another application has uninstalled the compatible file. To have this error be resolved, we suggest that you try the following methods:

    Method 1: Manually registering the file using the Microsoft Register Server.

    1. Type Command Prompt in the Search box from Start.
    2. Right-click on the result, then select Run as administrator.
    3. Type this command: regsvr32 /u Downloader.dll.
    4. Press Enter to un-register the file.
    5. Type this command: regsvr32 /i Downloader.dll.
    6. Press Enter to re-register your file.
    7. Close the command prompt.
    8. Restart your computer and check the result.

    Method 2: Run a full malware scan on your PC using the available antivirus software that’s installed on your computer. This will ensure and detect if your computer has been infected by malware.

    Method 3: Run the System File Checker tool. It is usually used to repair and restore any possible system file corruptions. Here are the steps:

    1. Type Command Prompt in the Search box from the Start Menu.
    2. Right-click on it, then select Run as administrator.
    3. Enter DISM.exe /Online /Cleanup-image /Restorehealth (note the spaces before each "/").
    4. Enter sfc /scannow (note the space between "sfc" and "/").

    We’re just here if you need further help.

    -If you think this was helpful, you may "mark it as the answer" to help those who are facing the same problem-

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