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Dell e5430 stuck in airplane mode.

Anonymous
2018-01-30T01:16:03+00:00

My computer is stuck in airplane mode in windows 10. I have tried to turn it off via notification area, settings, etc. Can restore to an earlier restore point. I have had issues with com surrogate popping up. And when i boot up, saw a popup about removing 2 programs. Cant run virus check. Tried going into registry but radio enable is not found.

 Is there anything else I can tryl.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-01-30T01:18:36+00:00

    Hi Gran0507, I am Rob, a volunteer and a 10 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as volunteers we are not responsible for the development of Windows or the computer hardware and drivers.

    How to Fix Airplane Mode Issues in Windows 10 <-- check this

    http://www.howto-connect.com/fix-airplane-mode-...

    Please let us know the results and if you need further assistance.

    3 people found this answer helpful.
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  2. Sumit 43,781 Reputation points Volunteer Moderator
    2018-01-30T08:30:01+00:00

    If the registry edit hasn't helped, as you said restoring to a previous point would be the best course of action.

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  3. Kapil Arya 37,676 Reputation points Volunteer Moderator
    2018-01-30T05:30:52+00:00

    Hello,

    See if FIX 1 mentioned here helps you:

    https://www.kapilarya.com/fix-windows-10-stuck-...

    Let us know if this helps!

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  4. Anonymous
    2018-01-30T01:51:15+00:00

    Open Start > Settings > Update & security > Troubleshoot

    Scroll down

    Click Network adapters

    Click Run the Troubleshooter

    When complete, restart to see if the problem is resolved.

    If not, press Windows key + X

    Click Device Manager

    Expand Network adapters

    Right click your adapter

    Click Uninstall

    Exit Device Manager, restart. Windows 10 should detect the network adapter then reinstall it. Check if you can connect and browse.

    also try:

    Open Start > Settings > Network & Internet > Status

    Scroll to the bottom then click Network reset.

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  5. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2018-01-30T01:19:11+00:00

    Hi Gran. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

    Try 1) Safe Mode with Networking, or 2) Safe Mode: https://www.digitalcitizen.life/4-ways-boot-saf...

    Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with the infection scans in Step 7 and then check for broken system files in Step 11.

    Then go back to the top to go over it most thoroughly.

    Another thing you can do do if you haven't yet is manually install Fall Creator Version 1709 by installing Media Creation Tool and choosing to Upgrade Now. http://windows.microsoft.com/en-us/windows-10/m....

    This the most stable method to upgrade to the new version (which you need anyway) and will bring you fully up to date with reinstalled Windows that often will solve any other problems you have.

    You can use the same tool to download the ISO or create bootable media so you only need to do it once, and have the bootable media for repairs or possible Clean Install.

    If there are any hurdles during the Upgrade see these steps to optimize the install as this is evidence it's corrupted: http://answers.microsoft.com/en-us/windows/wiki...

    But remember that a factory or Upgrade install are inferior installs that most enthusiasts would never run in the first place because they'd expect endless issues. Most prefer to do the gold standard Clean install from this link which has had no reported issues: http://answers.microsoft.com/en-us/windows/wiki...

    There is also an automated Refresh that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I'll keep working with you until this is resolved.

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