'The exception unknown software exception (0xc06d007e) occured in the application at location 0x0000000073F30882'

Hello,

The error message that you're getting can be related to corrupted Windows updates or conflicts between your antivirus program and the Windows version update. For us to rectify the issue, follow the methods provided below:

Method 1: Uninstall any third-party antivirus programs.

1. On the Start menu, select Settings .
2. Select Apps.
3. Select the program, and then select Uninstall. Some apps built into Windows can't be uninstalled.
4. Follow the instructions on the screen.
5. Check if you'll be able to continue with the Windows update.

Should the issue persists, proceed to Method 2.

Method 2: Reset Windows Update Components. Follow the steps for Windows 10 and keep in mind to create a back up as suggested on the link that we have provided.

Method 3: Manually download update from Microsoft Update Catalog. Search for the exact KB update and click on Download.

Let us know if you need additional assistance.

If you think this was useful, do not hesitate to "mark it as an answer" to help those who are facing the same problem.

I just bought a brand new computer.  This is frustrating to me to have this happen while setting it up.  I am not tech savvy that is why   I bought a new one.  Without being knowledgeable about programing etc, I am fearful of doing something wrong.  

I am beyond frustrated.