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Linx gaming tablet won't charge turn on

Anonymous
2018-01-16T16:38:29+00:00

Hi I got my son the gaming tablet for Xmas and everything was fine until it started asking me to upgrade to a later version of windows so I did that and now few days later the tablet won't charge the red light is not coming on and it won't turn on. I bought it of amazon but it was brand new still in original plastic . Can anyone help as don't know what to do and very disappointed teen as cost a good bit and no working tablet

Windows for home | Windows 10 | Performance and system failures

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  1. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2018-01-16T16:47:14+00:00

    Hi Indre. I'm Greg, a volunteer installation specialist and 8 year Windows MVP, here to help you.

    Amazon backs their purchases so I would contact them via Contact Us Link here: https://www.amazon.com/gp/help/customer/contact...;

    If they will not still refund it, contact the manufacturer as there is always a one year warranty during which time they must repair or replace the device. At most they can make you pay for shipping it one way.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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  2. Anonymous
    2018-01-16T16:44:40+00:00

    Just put the charger in just to try again and sparks came out of power supply and it melted a bit by the end. Where do I get the replacement from factory as this is faulty product

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  3. Anonymous
    2018-01-16T16:44:15+00:00

    Could be defective. Is not under warranty you could return it for a refund or replacement?

    Just did a general web search and it seems to be a common problem with this manufacturer.

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  4. Anonymous
    2018-01-16T16:48:10+00:00

    You need to return it to Amazon since thats where bought it from. In fact, you should file an immediate complaint with you local Better Business Bureau. And in future, try going for reputable brands. These cheap crappy tablets are not worth it.

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  5. Anonymous
    2018-01-16T16:46:01+00:00

    Hi where would I get the replacement as I don't thing amazon is a possibility.

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