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Broadcom 802.11ac Network Adapter not connecting to network.

Anonymous
2018-01-21T13:59:40+00:00

Hello there.

So for the passed month I have been battling with my computer for wifi. With the recent windows 10 update I did my wifi signal was very low. It seemed extremely unstable and refused to work steady. It was odd too as it only seemed to work with 1 bar despite it showing otherwise when I'm about to connect.

So then I decided to update the driver. But nope that made it worse. It refused to connect to the network period. I would hit connect then the wifi shows an X and then nothing. Almost like it resets.

So I uninstalled the driver and used the basic windows one. Same thing happens. Finally I installed the old driver and am back at square one with low unstable wifi.

So I thought it mightve been the access point. However I went to my cousins to test this only to see the same 1 bar connectivity. Really could use some help with this. It seems I'm not the only one with this issue either however I have found no fix. I have an asus rog laptop and their drivers don't work either.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-01-21T14:04:15+00:00

    Please let me know the answers to following questions

    1. What is the make of your computer?
    2. What is the model of your computer?
    3. What is the version of your Windows 10?

    Windows Key+R > Type Winver > Enter

    1. What was the previous version & edition of your Windows before you upgraded?

    Windows 10 - 1703, 1607, 1511, 1507 (build 10240)

    Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro

    Simultaneously, you can try following -

    Option 1 - Use the Hardware & Devices Troubleshooter

    https://www.kapilarya.com/how-to-use-built-in-t...

    Use Option 2 & 3 to update the driver

    Option 2: Update display driver

    Windows Key+X (Or right click on Start)

    Click Device Manager

    Expand Display Adapter

    Right click on entry below

    Click Update Driver Software

    Click Browse my computer for driver software

    Click Let my pick from a list of device drivers on my computer

    Choose the driver

    Click Next to update

    If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software

    Restart your computer

    Option 3: Update driver from manufacturer's website

    Go to the website of the display adapter's manufacturer or computer's manufacturer

    See if some driver is released for your model and OS

    If yes, download that

    In Option 2, you click Update Driver Software, in place of this, click Uninstall

    Install the downloaded driver

    Restart your computer

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  2. Anonymous
    2018-01-21T14:02:06+00:00

    Which version of Windows 10 is currently installed? See how to verify:

    https://answers.microsoft.com/en-us/windows/wik...

    Which version and edition Windows did you originally upgrade from or was installed prior to your current version:

    Windows 10 - 1703, 1607, 1511, 1507 (build 10240)

    Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro

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  3. Anonymous
    2018-01-22T02:30:03+00:00

    You can try rollback if the option is available, but the opportunity to rollback is usually within 10 days of upgrading.

    Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started.

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  4. Anonymous
    2018-01-22T01:12:43+00:00

    I have an Asus ROG G750JW with windows 10 version 1709 build 16299. The OS was upgraded from Win 8.1

    Troubleshooter does not help at all. When I use the new drivers there's nothing it can do because it fails to connect to the network. 

    And how would my display adapter help. I'll update it but I don't see how it's relevant?

    I've tried the official asus newest driver for the card and like I said. I get the failed to connect to network. Same thing happens when I use device manager to update the drivers as well.

    Maybe it's another program that's conflicting with it? I know that the card and router use the same frequencies because they've communicated just fine in the past. I think I should note that I've also tried the network reset option in the settings applet with no luck.

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  5. Anonymous
    2018-01-22T01:03:29+00:00

    The current build for windows 10 I have is 1709. This is the update that I think messed with it. 

    My laptop is an Asus G750JW, which orignarly had windows 8.1 on it. I've seen other forums with people with the same series that are having the same problem.

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