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Old Windows 10

Anonymous
2018-01-03T15:06:26+00:00

I have an older Canon Pixma MP530 All in one printer. My newer laptop is an HP windows 10 OS. I cannot access my printer with the laptop. It says that I need a driver. This is the problem. There is no driver for the Windows 10 OS version that my laptop has. I was told that I need the older version of Windows 10 or Windows 8.1 64 bit. When I go to purchase a new laptop, how can I be sure to get the older version of Windows 10?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-01-03T15:10:06+00:00

    There is a Windows 8.1 driver, you could download that, install in compatibility mode, then connect the printer when prompted:

    https://www.usa.canon.com/internet/portal/us/ho...

    It is possible there is also a driver available through Windows Update:

    Connect the printer.

    Press Windows key + X

    Type: control printers

    Hit Enter

    Click Add printer

    Click 'The printer what I want isn't listed'

    Select 'Add a local printer or network printer with manual settings'

    Select 'Use an existing port'

    Click Next

    Under Manufacturer, scroll down then select Canon

    Over the right hand side, scroll down through the list and look for your printer model.

    If you don't see it, click Windows Update and wait while Windows Update checks for the printer.

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  2. Sumit 43,701 Reputation points Volunteer Moderator
    2018-01-03T16:20:56+00:00

    Windows 8.1 and 10 share similar hardware model, so a driver working with 8.1 should also work with 10.

    Remove all the drivers and then try installing the latest drivers using compatibility mode.

    Try reinstalling the Printer.

    Right-click Start and select Run.

    In the Run dialog box, type in control printers and press OK.

    Locate your printer in the Printers section, Right click it and select Remove device.

    Restart your PC.

    If you have a setup media of the Printer driver(This is usually a CD or Setup program supplied with the Printer), run the utility and let the Printer Install.

    If you do not have a setup media, try adding a printer manually using "add a printer" button in the menu bar. It should automatically detect and Install the Printer.

    After the Printer Installs, try printing a test page to see if it works as desired.

    Retry the task again.

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