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Running specialized software, and the UCRTBASE.DLL file is causing a crash

Anonymous
2018-01-19T22:17:51+00:00

Log Name:      Application

Source:        Application Error

Date:          1/18/2018 1:51:13 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      WorkingLaptop

Description:

Faulting application name: premier+2modify.exe, version: 12.1.0.355, time stamp: 0x59f738db

Faulting module name: ucrtbase.dll, version: 10.0.16299.125, time stamp: 0x9e3394c7

Exception code: 0xc0000409

Fault offset: 0x000933ab

Faulting process id: 0x378

Faulting application start time: 0x01d3909592e750de

Faulting application path: C:\program files (x86)\vsmsoftware\premier+2\

Faulting module path: C:\WINDOWS\System32\ucrtbase.

Report Id: 93887b7f-7ad4-4d73-8870-

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</

<TimeCreated SystemTime="2018-01-18T19:51:

<EventRecordID>9984</

<Channel>Application</Channel>

<Computer>WorkingLaptop</

<Security />

</System>

<EventData>

<Data>premier+2modify.exe</

<Data>12.1.0.355</Data>

<Data>59f738db</Data>

<Data>ucrtbase.dll</Data>

<Data>10.0.16299.125</Data>

<Data>9e3394c7</Data>

<Data>c0000409</Data>

<Data>000933ab</Data>

<Data>378</Data>

<Data>01d3909592e750de</Data>

<Data>C:\program files (x86)\vsmsoftware\premier+2\

<Data>C:\WINDOWS\System32\

<Data>93887b7f-7ad4-4d73-8870-

<Data>

</Data>

<Data>

</Data>

</EventData>

</Event>

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-20T03:31:47+00:00

    Hi Alfonso,

    The issue occurs due to corrupted system file. In order for us to assist you, we suggest to run this article: Use the System File Checker tool to repair missing or corrupted system files. It contains troubleshooting steps pertaining to the issue.

    We look forward to your response.

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