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Windows Update Error Code 0x80080005

Anonymous
2017-10-26T00:07:59+00:00

Whenever I run windows update, I receive the following:

"There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005)"

I have run the windows troubleshooter for the update feature, but it has not resolved the windows update issue.

I'm using win10 pro, version1703, build 15063.608

How have others resolved this issue?

*Modified title for accuracy*

*Original title: windows update error (0x80080005)*

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-10-26T00:42:48+00:00

    Try resetting the software distribution folder:

    Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center.

    1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
    2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command. 
                          net stop wuauserv



                    net stop cryptSvc



                    net stop bits



                    net stop msiserver
    3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command. 
                         ren C:\Windows\SoftwareDistribution SoftwareDistribution.old



                   ren C:\Windows\System32\catroot2 Catroot2.old
    4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Typethe following commands in the Command Prompt for this. Press the ENTER key after you type each command. 
                       net start wuauserv



                 net start cryptSvc



                 net start bits



                 net start msiserver
    5. Type Exit in the Command Prompt to close it and then restart the computer.

    The update Windows Update might be trying to install is kb4041676.

    Its causing a lot of problems for systems with Windows 10 1703.

    This is Microsoft's current fix at the moment:

    https://support.microsoft.com/en-us/help/404909...

    I would avoid installing it until Microsoft issues a future cumulative update that surpasses it.

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  1. Anonymous
    2018-12-03T05:33:53+00:00

    i tried "net stop wuauserv"

    it says:

    The wuauserv service is not started.

    More help is available by typing NET HELPMSG 3521

    10+ people found this answer helpful.
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  2. Anonymous
    2018-01-15T19:18:29+00:00

    Had the same problem. Noticed in the Services app that Windows Update was stopping. Restarted and checked again. Still stopping. Then I disabled the service and restarted. When the CPU load was down after the reboot I set the Windows Update service to Automatic and then I started it. Success.

    10+ people found this answer helpful.
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  3. Anonymous
    2020-02-28T00:57:03+00:00

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]

    "DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00

    "Description"="@%systemroot%\system32\wuaueng.dll,-106"

    "DisplayName"="@%systemroot%\system32\wuaueng.dll,-105"

    "ErrorControl"=dword:00000001

    "FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\

    00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00

    "ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\

    74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\

    00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\

    6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,20,00,2d,00,70,00,00,\

    00

    "ObjectName"="LocalSystem"

    "RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,\

    00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,\

    65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,\

    00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,\

    61,00,74,00,65,00,50,00,61,00,67,00,65,00,46,00,69,00,6c,00,65,00,50,00,72,\

    00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,63,00,\

    62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,\

    00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,\

    79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\

    00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,\

    6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\

    00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,\

    75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\

    00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00,6f,00,77,00,6e,00,50,00,\

    72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,44,00,65,\

    00,62,00,75,00,67,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\

    00,00,53,00,65,00,42,00,61,00,63,00,6b,00,75,00,70,00,50,00,72,00,69,00,76,\

    00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,73,00,74,00,\

    6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\

    00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,69,00,74,00,79,00,50,00,72,00,\

    69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,61,00,6b,\

    00,65,00,4f,00,77,00,6e,00,65,00,72,00,73,00,68,00,69,00,70,00,50,00,72,00,\

    69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,00,6f,00,61,\

    00,64,00,44,00,72,00,69,00,76,00,65,00,72,00,50,00,72,00,69,00,76,00,69,00,\

    6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4d,00,61,00,6e,00,61,00,67,00,65,\

    00,56,00,6f,00,6c,00,75,00,6d,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,\

    65,00,67,00,65,00,00,00,00,00

    "ServiceSidType"=dword:00000001

    "Start"=dword:00000003

    "SvcHostSplitDisable"=dword:00000001

    "SvcMemHardLimitInMB"=dword:000000f6

    "SvcMemMidLimitInMB"=dword:000000a7

    "SvcMemSoftLimitInMB"=dword:00000058

    "Type"=dword:00000020

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters]

    "ServiceDll"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,\

    00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\

    77,00,75,00,61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00

    "ServiceDllUnloadOnStop"=dword:00000001

    "ServiceMain"="WUServiceMain"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Security]

    "Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,\

    00,1c,00,01,00,00,00,02,80,14,00,ff,00,0f,00,01,01,00,00,00,00,00,01,00,00,\

    00,00,02,00,48,00,03,00,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,\

    05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\

    20,02,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,05,12,00,00,00,01,\

    01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo\0]

    "Type"=dword:00000005

    "Action"=dword:00000001

    "Guid"=hex:e6,ca,9f,65,db,5b,a9,4d,b1,ff,ca,2a,17,8d,46,e0

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo\1]

    "Type"=dword:00000005

    "Action"=dword:00000001

    "Guid"=hex:c8,46,fb,54,89,f0,4c,46,b1,fd,59,d1,b6,2c,3b,50

    copy paste this in your notepad and save it in all files rename the file extension in .reg and run

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  4. Anonymous
    2018-03-10T01:32:10+00:00

    Actually, this was an improvement from the old DOS days when all you got was "ERROR".  Unfortunately, the doles that continue in this vein could not conceive of providing a library of error messages and a linked troubleshooter.  Imagine, copy and paste your error message into a troubleshooter and let it resolve your issue.  But where's the fun in that?

    10+ people found this answer helpful.
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