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WINDOWS FEATURE UPDATE 1907

Anonymous
2018-01-24T15:23:25+00:00

So, currently I have a desktop that has been trying to complete this feature update but failing miserably. Normally, it starts the update in the background. Then, it alerts me that its time to restart. When I restart, it starts updating and then freezes at 81% or I get a black screen with no cursor. So in order to be able to use my computer, I have to crash it twice and then it restores to a previous version. But then it tries to update again.... I have grown tired of crashing my computer. A few days ago, I contacted support. He took control of my computer and fixed some issues. I cannot explain what he did exactly. But he gave me a backup solution if what he did didn't work. Of course it did not work. So, the backup was a manual version of Windows with a CD icon. It was suppose to be used for computers without internet or something like that. I tried this and again it did not work. I went to the internet and tried a couple of solutions from this website. Still, nothing has worked. Desperately, I decided to try and stop the update. Sigh, again nothing worked. I have tried to just not update it, but my computer automatically updates. Yes, I have turned off automatic updates. Extremely frustrated. Please help.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2018-01-24T18:07:42+00:00

    Hi Grayson,

    There could be some Windows Update Components that's gotten corrupted on the said update, and causing the issue. A third party antivirus or the Firewall could also be the reason why the update is not proceeding. That said, let us check if the concern will be resolved by these troubleshooting methods:

    Method 1

    1. If you have any third party anti virus software and Firewall, disable them temporarily and make sure that the Windows Firewall is turned on.
    2. Check if the issue reappears.

    Method 2

    1. Press Windows + R, and type in services.msc, then press Enter.
    2. In Services window, locate Windows Defender.
    3. Verify that the Status is Started. If the Status column is blank, right click on the service, and select Start.
    4. If you get an error trying to force start the Windows Defender service, try to change the Startup Type to Automatic, and then restart the computer.
    5. Check if the issue persists.

    We also suggest running the Windows Update Troubleshooter if you haven't use it yet. Click on this link to download and run the troubleshooter. Simply choose the operating system that's running your computer.

    Note: Always remember to check if the issue still persist after each method.

    We're looking forward to your feedback.

    If you think this was useful, feel free to "mark it as an answer" to help those who are facing the same problem

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  2. Anonymous
    2018-01-25T02:27:37+00:00

    Please be advised some users are reporting issues with the Windows 10 1709 update. Make sure you backup before attempting to upgrade:

    http://answers.microsoft.com/en-us/windows/wiki/windows_10-win_upgrade/how-to-create-a-system-image-in-windows-10/84fa6683-e3ac-4e93-9139-368af9267869

    How to block it if you don't want to upgrade:

    https://www.groovypost.com/howto/block-windows-10-feature-update-why/

    What is the make and model of your computer?

     Have you checked the manufacturers website to determine compatibility?

    Check this List to Determine if Your Computer is Compatible with homegrouthe Windows 10 Fall Creators Update 1709 

    https://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-upgrade-to-windows-10-creators-update/617a37da-8fc0-4f33-a3eb-59fe9082f925

    perform the following tasks:

    12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1709)

    https://www.groovypost.com/howto/prepare-computer-windows-10-creators-update-version-1703/

    How to download official Windows 10 ISO files

    http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326

    How to Upgrade to Windows 10 Creators Update version 1709 using ISO File from Versions 1507, 1511, 1607 and 1703 

    https://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-upgrade-to-windows-10-creators-update/617a37da-8fc0-4f33-a3eb-59fe9082f925

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