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Windows Defender Verizon Internet Security Suite and Firewall

Anonymous
2018-01-14T03:11:53+00:00

Today my free Verizon Internet Security suite ran out. I turned on Windows Defender. A notification about virus protection appeared in action center.  A red circle with a white x in center of it with the words virus protection. My firewall is not not on. A popular keeps popping up with an x and virus protection. 

What should I do. I'm afraid to use the computer.

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-14T05:02:06+00:00

    Verizon Internet Security is “powered” by McAfee.  If you no longer wish to use the program see the following - - -

    https://www.microsoft.com/en-us/windows/comprehensive-security

    If you want to use Windows Defender recommend you uninstall the Verizon/McAfee program, reboot the computer, run the McAfee Removal Tool and again reboot the computer.  List of anti-malware product removal tools

    Defender should be enabled though you may have to start the program in Security Center. 

    https://www.winhelp.us/configure-windows-defender-security-center.html  Good information but ignore the ads.

    You might also want to review http://www.howtogeek.com/220232/how-to-use-the-built-in-windows-defender-antivirus-on-windows-10/   Another good article but ignore the ads!

    Regards…

    http://blog.emsisoft.com/2015/01/27/top-10-ways-pups-sneak-onto-your-computer-and-how-to-avoid-them/

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  1. Anonymous
    2018-01-19T21:22:35+00:00

    I think so.

    I appreciated your very prompt response to my query.  Although the steps seemed simple enough, I did not feel comfortable doing them myself.  I made an appointment with the Microsoft Help Desk.  I tried to show them your reply, but they had their own solution, which I think was very similar.  I am just back from my appointment and so far, I have not seen any messages and the firewall is on.

    This community is AWESOME.  I really appreciate it's support.

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