Hello,
We would like to know more information on why your computer wakes up even in sleep mode so that we isolate the issue. Have you made any recent changes prior to this issue?
Since you already tried unchecking the said option. Let us try to check what is triggering the computer to wake up and disable it. Just follow these steps:
- Press the Windows key on your keyboard and type CMD in the Start Search box, right-click CMD, and click Run as administrator.
- In the Command Prompt window, type in the following command: Powercfg -devicequery wake_armed
- To disable a specific device from waking the computer, run the following command: Powercfg -devicedisablewake "devicename"
Note: Make sure to replace the devicename placeholder with the name of the device that you want to disable. You can refer to the screenshot below for reference:
If the issue still occurs after you disable one device, disable the devices in the list one by one until you determine which device is causing the issue. If you want to re-enable a device to wake the computer, run the following command: Powercfg -deviceenablewake "devicename"
Let us know how it goes after performing the troubleshooting steps.
Regards.
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