9,849 questions
A fix for this will be released tomorrow for the Current Channel.
Also see; "The properties of the message have been changed" prompt when forwarding/replying in Outlook
Popup when closing email in outlook
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 48%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mohammad Hij
11
Reputation points
When I open an email from my inbox then try to close it again I keep receiving popup message asking me if I want o save the changes on this email which I have opened
there is no changes I have made on the email but and this email I opened is not editable , but still I receive this popup !!\
kindly assist.
thanks,
Outlook | Windows | Classic Outlook for Windows | For business
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff2021-06-21T07:12:32.54+00:00 Hi @Mohammad Hij ,
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If your question has been solved, please mark the useful reply as the answer. Warm thanks.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 53%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
RaShell Carvalho 0 Reputation points2023-11-09T22:30:15.53+00:00 I am using Microsoft® Outlook® for Microsoft 365 MSO (Version 2310 Build 16.0.16924.20054) 64-bit and I just started receiving the error when I try to close or delete an email. Please help me diagnose this issue.
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Robert Sparnaaij [MVP] 1,816 Reputation points MVP Volunteer Moderator2021-06-16T08:11:59.983+00:00 -
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
2021-06-16T09:22:35.523+00:00 Hi @Mohammad Hij ,
Agree with RobertSparnaaij. Looks like your issue is similar with the known issue. Please update your outlook client after the fix released tomorrow to check if your problem would be solved. And if you hava any problems, please feel free to post back.
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