Share via

Realtek Wifi Driver problem

Anonymous
2018-01-03T17:28:56+00:00

Hi

My pc can't connect to wifi, I'm only able to connect with Eternet cable, this happens because my wifi driver isn't loading at all, some days it loads but suddenly my pc restarts and my driver dissapears from my devices manager

I took a screen capture of my wifi driver one time it loaded

It is Realtek RTL8723BE 802.11 bgn Wifi Adapter

 Thanks

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-01-03T17:31:34+00:00

    What is the make and model of your computer? Did you check if there is an older driver you could use?

    Which version of Windows 10 is currently installed? See how to verify:

    https://answers.microsoft.com/en-us/windows/wik...

    Which version and edition Windows did you originally upgrade from?

    Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro

    Open Start > Settings > Update & security > Troubleshoot

    Scroll down

    Click Network adapters

    Click Run the Troubleshooter

    When complete, restart to see if the problem is resolved.

    If not, press Windows key + X

    Click Device Manager

    Expand Network adapters

    Right click your adapter

    Click Uninstall

    Exit Device Manager, restart. Windows 10 should detect the network adapter then reinstall it. Check if you can connect and browse.

    also try:

    Open Start > Settings > Network & Internet > Status

    Scroll to the bottom then click Network reset.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-01-03T18:40:52+00:00

    This seems to be a compatibility issue with Windows 10 1709.

    I am going to recommend you downgrade to Windows 10 1703.

    Step 1: download Windows 10 1703 from the following link:

    https://tb.rg-adguard.net/index.php?sid=74a7cf5...

    Step 2: create a bootable copy

    https://answers.microsoft.com/en-us/windows/wik...

    Step 3: perform a custom install

    http://answers.microsoft.com/en-us/insider/wiki...

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2018-01-03T17:49:55+00:00

    I have Windows 10 1709 

    I uninstalled the driver and restarted, at the begining it worked I had wifi but I noticed something strange, my pc restarts when the wifi driver starts, now I'm connected with the eternet again because the wifi driver didn't load, it seems windows do not load it because it has an error

    Was this answer helpful?

    0 comments