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Fucntion Hotkeys other than volume and brightness not working

Anonymous
2018-01-28T15:11:34+00:00

Hello, I recently purchased a lenovo thinkpad e470 with inbuilt windows 10 pro. After few days of use and few updates the Primary function of function keys stopped working. The BIOS setting for primary function keys from f1 to f12 is enabled. I'm assuming it to be a issue with the Lenovo softwares such Lenovo settings and Lenovo Vantage which are not working and always ask for updating and once updated they ask to update more and end of not working anyway. I'm irritated by the fact that the keys of my new laptop aren't working. A quick help will be heartly appreciated.

things I Tried:

  • Restarting a hundred times.
  • uninstalling and installing all kind of driver of keyboard and so.
  • resetting all keyboard settings.
  • Enabling and disabling and enabling BIOS setting for function keys.
  • Installing hotkey integration

I wonder if it is an issues with windows 10 new update or with lenovo application.

please help, thank you!!

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2018-01-28T16:01:53+00:00

    The problem is Solved Greg, it was a problem with lenovo services getting turned off in "Services".

    Thank you.

    3 people found this answer helpful.
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  2. Anonymous
    2018-01-28T16:03:10+00:00

    The problem is solved. Few of the services were Disabled in the "Services" and it works well after enabling them.

    Thank you for taking your time.

    1 person found this answer helpful.
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  3. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2018-01-28T15:17:24+00:00

    Hi Vijay. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

    Go here to update all drivers including the Hotkey Functions software: .https://pcsupport.lenovo.com/us/en/products/lap...

    There are also newer BIOS, Chipset, Display, Audio, Power Management, and almost all other drivers, too. So compare them to those installed in Device Manager reached by right clicking the Start Menu and download and install any newer ones.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    1 person found this answer helpful.
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  4. Anonymous
    2018-01-28T15:41:21+00:00

    hello SarahKong, Thank you for taking your time. I tried this but didn't really solve the problem yet. So, I'm guessing it is not a issue with the updates.

    thank you.

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  5. Anonymous
    2018-01-28T15:14:17+00:00

    This link i found on how to restore function keys on Lenovo devices.

    https://forums.lenovo.com/t5/Lenovo-Yoga-Series...

    If this doesn't work I would recommend blocking the update and then removing it until Microsoft releases a more stable update in the Spring.

    First block it...

    https://www.computerworld.com/article/3232632/m...

    Then remove it.

    http://www.thewindowsclub.com/rollback-uninstal...

    When you are ready to install the update then follow this article that goes into how to prepare for a update.

    https://answers.microsoft.com/en-us/windows/for...

    Also doing a clean install as long as you have all your apps and data backed up is another solution.

    https://answers.microsoft.com/en-us/windows/for...

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