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Cannot Print... Print spooler service: missing from Services.msc

Anonymous
2018-01-21T17:29:52+00:00

Windows 8.1 64xbased pc

I cannot use my printer.

I cannot add a new printer.

I cannot used Advanced Printer setup, it fails.

My computer is missing the Print Spooler service under the Services.msc

What is the best way to re-install the print spooler program that seems to operate my printer settings?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2018-01-21T17:33:38+00:00

    I'm Greg, a volunteer installation specialist and 8 year Windows MVP, here to help you.

    Rather than spending too much more time fiddling I'd simply Clean Reinstall the printer which always works, lasts longer and actually saves time:

    1. Power up the printer, if wired unplug it's USB cable from PC.
    2. Go to Settings>Apps>Apps and Features to find and Uninstall the printer software.
    3. Next copy and paste in Start search box: printui /s /t2 (Note that there is one space before each forward slash).
    4. Right click result to Run as Administrator.
    5. Open the Print Server properties, Remove the printer’s drivers for this printer and for any other printers you don't use presently. If you get a message about access denied or the printer being in use and you cannot find the driver or any installed program that would account for this, you may restart the computer in a diagnostic startup and then use the printui command to remove the driver package(s): https://www.isunshare.com/windows-10/enable-dia...

    You must restart back to normal mode before you will be able to install the printer again.

    1. Now type Control Panel in Start Search, open CP, choose Icon View. In Control Panel open Devices and Printers, right click the printer to delete the Printer and any scanner or fax of the same name. Restart PC.
    2. Go to the printer model’s Support Downloads webpage to download and install the latest full software package. Now is also the time to check for any newer printer firmware to install which matters a lot.
    3. Extract Printer software, right click Setup file to Run as Administrator. Follow the setup screens closely as you install the software. For USB it should prompt when to plug in the printer.

    If you have further problems reply back with results of each step.

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  2. Anonymous
    2018-01-21T17:32:01+00:00

    This maybe an issue with a system file being corrupt.

    You can try a couple things.

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In Command prompt type sfc /scannow and press enter.

    Restart the computer.

    If that doesn't work then try this,

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In the Administrator: Command Prompt window, type the following commands.

    Press Enter key after each command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    Important: When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions.

    To close the Administrator: Command prompt window, type Exit, and then press Enter.

    Restart your computer.

    Here is another link on how to fix print spooler missing

    https://www.techsupportall.com/print-spooler-se...

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  3. Anonymous
    2018-01-21T18:31:38+00:00

    This did not work. 

    After entering the printui /s comand i recirved the following error with a red ‘x’ symbol:

    Print Server Properties

    Server properties cannot be viewed.

    The local print spooler service is not running. Please restart the spooler or restart the machine. 

    Is there a way of confirming if the ‘print spooler service’ exists on my computer?

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  4. Anonymous
    2018-01-21T18:21:26+00:00

    Hi,

    If the Print Spooler Service is missing consider doing a "repair" installation of Windows:

    https://www.eightforums.com/tutorials/26095-rep...

    As a general precaution back up any critical files beforehand.

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  5. Anonymous
    2018-01-21T18:01:01+00:00

    Please try the steps recommended below to uninstall printer software

    Press Windows key + X, click Apps & Features or Programs and Features

    Select your HP printer.

    Select Uninstall.

    Press Windows key + R, type control, hit Enter

    Open Devices and Printers.

    In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

    Open up the run command with the "Windows Key + R" key combo.

    Type printui.exe /s and click OK.

    Click on Drivers tab.

    Look for HP Printer driver. If you see it click on it and click Remove at the bottom.

    Select OK.

    Select Apply and OK on the Print Server Properties windows.

    Close Devices and Printers.

    Proceed to reinstall the driver.

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