MSI 760GMA-P34 (FX) AM3+ AMD 760G SATA 6Gb/s USB 3.0 Micro ATX AMD Motherboard
GTX 970 4GB GDDR5
AMD FX(tm)-8350 Eight-Core Processor 4.00 GHz
8GB RAM, used to be 16GB but I think one of my sticks is bad or I have a bad slot on my motherboard
Windows 10 64-Bit, x64-Based Processor
Hello everyone and thank you for taking the time out of your day to try to help me with my issue.
The issue that I am currently experiencing is that I can not get to my desktop. The situation started around a year ago when my computer, I am currently typing this on
my laptop, when it could not complete a Windows update. I thought nothing of it since I have always had issues with this custom-built PC and just went on with my day for several months. That was until about 3 weeks ago now when a pop-up came up on my computer
that was forcing me to do the update because after completing the update, it needed to do a necessary Security Update for the PC. I just let it try the download again for the rest of the night. What ended up happening is that it would download the update,
restart my computer and would attempt to install and then “crash” and have to restore to a previous version. After not working about 3 times, I would then just open Task Manager and force close the update so that it would not go through this process. I did
this for about a week. That was until I came home from work about two weeks ago now and my computer was stuck on the Windows Logo. I assumed that it tried to install the update while I was gone, and it didn’t work and was attempting to restore to a previous
version. So, I let it do its thing but nothing changed. I then restart my computer and it gets stuck in a loop of doing this seen in the YouTube video I have attached:
https://www.youtube.com/watch?v=kGappjy3lds
The first 40 seconds are normal for start-up even though I have a SSD
Until 3:20 is just sitting on Windows logo (can skip it this part of the video)
The last 40 seconds is to just show what happens when you “press any key” on that screen and what it says
The flash on the screen at approximately 3:35 is a window that opens that says “winpeshl.exe” then goes away
I have done some research already regarding the “Automatic Repair Loop” and have attached all repairs that I have already attempted and the outcome of each
Using the Windows Installation Media on a USB Drive:
- System Restore
- To use System Restore, you must specify which Windows installation to restore
- Restart this computer, select an operating system, and then select System Restore
- System Image Recovery
- Windows cannot find a system image on this computer.
- Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options
- Startup Repair
- Diagnosing PC for about 5 seconds
- Startup Repair couldn’t repair your PC
- Press “Advanced options” to try other options to repair your PC or “Shut Down” to turn off your PC. Log File:
blank
- Command Prompt
- Sfc /scannow
- Windows Resource Protection did not find any integrity violations
- Chkdsk /r c:
- Windows has scanned the file system and found no problems
- Chkdsk /r d:
- Windows has scanned the file system and found no problems
- Go back to the previous version
- We ran into a problem and won’t be able to take you back to the previous version of Windows. Try resetting your PC instead
Using the Microsoft Windows 8 Pro Installation Media (Original OS):
- Refresh Your PC
- The drive where Windows is installed is locked. Unlock your drive and try again.
- System Restore
- To use System Restore, you must specify which Windows installation to restore
- Restart this computer, select an operating system, and then select System Restore
- System Image Recovery
- Windows cannot find a system image on this computer.
- Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options
- Startup Repair
- Diagnosing PC for about 5 seconds
- Startup Repair couldn’t repair your PC
- Press “Advanced options” to try other options to repair your PC or “Shut Down” to turn off your PC. Log File:
blank
- Reset Your PC
- Unable to reset your PC. A required drive partition is missing
And if it matters, I am able to get to BIOS. I will be able to answer any further questions to the best of my ability. Thank you everyone.
Sorry for any typos.