Share via

Error 1628 failed to complete installation

Anonymous
2018-01-10T01:59:17+00:00

any time I try to install a program it crashes with error 1628 failed to complete installation... I've tried every fix I could find on google and nothing works, I fully believe windows update corrupted my installshield.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

Anonymous
2018-01-16T05:29:07+00:00

Given all the troubleshooting steps that you've tried, the next best option is to perform in-place upgrade. See this video for instructions on how to perform a Windows 10 in-place upgrade. One done, try to install any software and see if the error still occurs.

Keep us in the loop.

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

9 additional answers

Sort by: Most helpful
  1. Anonymous
    2018-01-11T11:01:05+00:00

    none of those work either and they don't have an installer download for Windows 10, which is what I need... every time I try to install anything that uses installshield it gives me this popup "1628 failed to complete installation" after a few seconds

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-01-11T05:53:30+00:00

    For us to provide you with an appropriate resolution, kindly answer the following questions:

    • How are you trying to install the said program?
    • Is it only happening on a specific program/application or is it also happening when you're trying to install any software?

    In the meantime, we advise that you follow the troubleshooting steps provided in this link. The link includes information about InstallShield error messages and methods on how to resolve it.

    We'll be waiting for your reply.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-01-10T08:38:15+00:00

    Hi Yancy,

    Error 1628 occurs when the InstallShield application is corrupted or damaged. Kindly visit this link and see Kalpana Shankarappa's reply on February 14, 2016. Other Community members found it helpful. Give it a try.

    Let us know how it turns out.

    If you think this was useful, feel free to "mark it as an answer" to help those who are facing the same problem.

    nope none of them helped, the scans found no corruption

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-01-10T06:00:44+00:00

    Hi Yancy,

    Error 1628 occurs when the InstallShield application is corrupted or damaged. Kindly visit this link and see Kalpana Shankarappa's reply on February 14, 2016. Other Community members found it helpful. Give it a try.

    Let us know how it turns out.

    If you think this was useful, feel free to "mark it as an answer" to help those who are facing the same problem.

    Was this answer helpful?

    0 comments No comments