Hi Esther,
This is a usual concern when the recovery process stopped unexpectedly. We suggest following the troubleshooting steps provided in our support page.
Update us if you need further assistance.
All the best.
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hello!
I started a System Recovery on my pc (HP Mini with Windows 7 Starter), at the middle of the process i unnplogged the battery charger and my computer turned off.
Now, my computer does not start Windows, I have tried Safe mode ( and evert other single mode of starting).
When it goes to the Windows Error Recovery, there is a prompt that says:
"Windows failed to start, a recent hardware or software changed might be cause. To fix the problem:
1. Insert your windows intallation disc and restart your computer,
..."
The issue: the COA of my computer is erased/damaged.
What can I do in this case?? How can I get a Widows Installation driver in order to fix my pc?
Thanks in advance
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Esther,
This is a usual concern when the recovery process stopped unexpectedly. We suggest following the troubleshooting steps provided in our support page.
Update us if you need further assistance.
All the best.