Hi Soile,
Wsock32.dll is a type of DLL (Dynamic Link Library) file. A small program similar to EXE (Executable) files, which allow multiple software programs to share the same functionality, like printing for an instance. The error message might be an indication that this file is either missing or corrupted, in which case, I advise that you check for corrupted Windows system files.
System File Checker (SFC) is a utility in Windows that scans for corrupted Windows system files. If it finds a problem, it will try to replace the problematic system files from a cached version that’s on your PC. If SFC can’t replace the files, the Deployment Image Service and Management Tool (DISM) can check the corrupted files then download and replace the files through Windows Update.
To run System File Checker (SFC), follow these steps:
- In the search box on the taskbar, type command prompt, press and hold (or right-click) Command Prompt, then select Run as administrator > Yes.
- At the command prompt, type sfc /scannow (note the space between sfc and the /). Scanning will take a few minutes.
- Do one of the following, depending on the results of the scan:
- If SFC finds corrupted files and replaces them, restart your PC and check if the issue persists.
- If SFC doesn’t find corrupted files or finds corrupted files but can’t replace them, try using the Deployment Image Service and Management Tool (DISM).
For more info about System File Checker, see Use the System File Checker tool to repair missing or corrupted system files.
To use the Deployment Image Service and Management Tool (DISM), follow these steps:
- In the search box on the taskbar, type command prompt, press and hold (or right-click) Command Prompt, and then select Run as administrator > Yes.
- At the command prompt, type dism.exe /Online /Cleanup-image /Restorehealth (note the space between dism.exe and / and each switch (/)).
- If DISM finds corrupted files and replaces them, restart your PC and check if the issue persists.
Note: You need to be connected to the Internet to use DISM, and it might take several minutes to finish.
For more info about DISM, see Fix Windows Update errors by using the DISM or System Update Readiness tool.
Let us know how it goes.