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Bad module info has stopped working

Anonymous
2018-02-06T14:53:52+00:00

Error 1:


Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x00007ff607b09060

Faulting process id: 0xe58

Faulting application start time: 0x01d39e99f9680795

Faulting application path: bad_module_info

Faulting module path: unknown

Report Id: 28b1ac3b-f3db-4208-a946-f13ede1b2c87

Faulting package full name:

Faulting package-relative application ID:


Error 2:


The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID

{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}

 and APPID

{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}

 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

_________________________________________________________________________________________________________________________________________

While gaming , the game crashes stating bad module info has stopped. After checking the event viewer i found the above 2 stated logs when the error occured. With the first error not only the game crashes but also leaves the PC in an unusable state for about 5mins or so. The second error simply crashes the game. These errors occurs only during the gaming session and i don't face any of these issues with general pc use. I am using windows 10 pro version 1709 OS build 16299.214. So far i have used the memory diagnostic tool,sfc command, updated all my drivers but the problem still persists. Please help me with a solution.

Thank You!

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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24 answers

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  1. Anonymous
    2018-02-06T14:55:31+00:00

    I am going to recommend you downgrade to Windows 10 1703.

    Step 1: download Windows 10 1703 from the following link:

    https://tb.rg-adguard.net/index.php?sid=74a7cf5...

    Choose the following:

    • Windows Final
    • Windows 10, version 1703
    • Windows 10 Pro + Home
    • English
    • x64 (64 bit) x32 (32 bit)

    Step 2: create a bootable copy

    https://answers.microsoft.com/en-us/windows/wik...

    Step 3: perform a custom install

    http://answers.microsoft.com/en-us/insider/wiki...

    There are some compatibility issues with Windows 10 version 1709 and certain hardware or software. There is no explanation why a lot of these problems are happening in Windows 10 1709, but the release is significantly flawed. Software and Hardware that once worked in previous versions, just suddenly stops working in Windows 10 1709 after an upgrade and sometimes loses functionality or stability.

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  2. Anonymous
    2018-03-13T02:02:10+00:00

    It is amazing that there isn't a solution to the problem.  It suggests that Windows 10 is a poorly supported and buggy.

    I have just spent 20 minutes on the phone the Microsoft "support" and the woman was very poor at listening, and in the end referred to to the maker of my laptop.  She clearly didn't want to understand the problem and did want to get rid of it as fast as she could.

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  3. Anonymous
    2018-02-06T15:03:42+00:00

    Thank You! But isn't there any other fix to it.

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  4. Anonymous
    2018-02-06T15:01:10+00:00

    There is not a single file in C:\Windows\Minidump

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  5. DaveM121 882.3K Reputation points Independent Advisor
    2018-02-06T14:57:14+00:00

    Hi Rehan,

    Blue Screens are in general caused by a bad driver

    Open Windows File Explorer

    Navigate to C:\Windows\Minidump

    Zip up the contents of that folder

    Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

    Then post a link here to the zip file, so we can take a look for you . . .

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