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Primary display switching resolution when I close laptop lid

Anonymous
2018-02-06T11:23:30+00:00

My laptop switches the primary display over to my extended screen when I close the lid to watch movies changing the resolution and making the picture more granulated. I have tried adjusting the resolution after the lid is closed but it still does not display the same as when the lid is open, as well as tried to adjust my power settings but nothing I have tried works. There was a solution I found for Win7 regarding the system devices, ACPI Lid and changing the model to a volume control or something but that option is not available on Win10 ( which I have) any help is appreciated. 

Moved from; Windows /Windows 10 /PC Projection & Continuum

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-02-07T17:05:56+00:00

    Hey Paolo Mag,

    Thanks for you reply. I appreciate the help but the article you sent isn't really the problem I am facing. When I close my lid that the primary display (from the laptop), taskbar and assosciated resolution switch over to the second screen instead of just continuing to be an extension. Thus giving a blurry picture. As soon as I re-open my lid the screens go back to their respective positions and resolutions.

    20+ people found this answer helpful.
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  2. Anonymous
    2018-02-06T14:04:20+00:00

    Hello,

    If the resolution changes on the projector or on your second screen when you close the lid of your laptop, that means that the Connecting and Configuring Displays (CCD) feature of Windows is automatically reverting the display mode to the last active selection. For us to assist you, we recommend that you visit this article. From there, you'll see the necessary troubleshooting steps to resolve this issue.

    Let us know how it goes and if you need further assistance, feel free to post back.

    If you think this was useful, do not hesitate to "mark it as an answer" to help those who are facing the same problem.

    10 people found this answer helpful.
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  3. Anonymous
    2018-02-11T11:05:23+00:00

    We appreciate the additional information that you have provided. Kindly verify what's the make and model of the graphics card installed on your laptop?

    To check the make and model of the graphics card installed on your laptop, kindly follow the steps listed below:

    1. Press Windows key + R.
    2. Type dxdiag, and then press Enter.
    3. Press Yes.
    4. Click on Display 1.

    We'll be waiting for your reply.

    1 person found this answer helpful.
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  4. Anonymous
    2018-02-09T13:08:16+00:00

    It seemed to have only started a few weeks ago. I dont remember having this problem when I first started using an extension.

    1 person found this answer helpful.
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  5. Anonymous
    2018-02-08T16:12:11+00:00

    We appreciate the information that you have provided. For us to elaborate the issue further, kindly answer the questions listed below:

    • Since when have you been experiencing this issue?
    • Were you able to properly watch movies when you close the lid of your laptop before?

    We're looking forward to your response.

    1 person found this answer helpful.
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