"sorry, something went wrong please try again"

Give this a try:

Delete NGC folder and add a new PIN code

Go to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC.

In NGC folder delete all the files. To do so you must be logged as Administrator.

delete the temp folder within the NGC folder

Now go to Settings > Accounts > Sign-in Options.

Click Add a PIN and add a new PIN code for your account.

Now the PIN login should be working again.

Switch to local account and add a PIN code

Option 2:

try to switch to local account, and the add a PIN code. Here’s how to do that:

Go to Settings > Accounts and locate your account.

Click Sign in with a Local Account instead.

Follow the instructions to set up a local account.

Sign out and sign in with your local account.

Now add a PIN code.

After you’ve added your PIN code you need to locate your account under the Accounts section in Settings.

Choose Sign in with a Microsoft Account instead.

That’s it, PIN login should be working now for your account

Try doing a repair install. A repair Install keeps everything and reinstalls Windows.

http://www.yourwindowsguide.com/2016/06/how-to-...

http://www.tenforums.com/tutorials/16397-repair...

The best and the easiest way is to use first method in the first article.

nothing helped. I have two user on my pc and both are having same problem Microsoft hello and pin doesn't works and everytime I am forced to type that whole long password

Does that happen with a new user account too?

https://www.tenforums.com/tutorials/5440-add-lo...