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Installing Windows 10 on a Asus P8Z77-V LX - Missing drivers

Anonymous
2018-02-14T13:54:14+00:00

Following a disk fail I am trying to do a clean install of Windows 10, latest edition, onto a SATA disk using an Asus P8Z77-V LX motherboard.  I boot from the install DVD and request installation.  I then get a message saying "A media driver your computer needs is missing" without a description of which driver is missing.  Can you provide any guidance on how I get round this?

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2018-02-14T14:03:59+00:00

    This usually means the install media is corrupted or was not prepared properly. Try creating another copy then see if it works.

    Go to a working computer, download, create a bootable copy, then perform a clean install.

    	Step 1: How to download official Windows 10 ISO files 
    
    	[http://answers.microsoft.com/en-us/windows/wiki...](http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326)
    
    
    
    	Step 2: How to: Perform a clean install of Windows 10
    
    	[http://answers.microsoft.com/en-us/insider/wiki...](http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-do-a-clean-install-of-windows-10/aef0ae63-2117-41ee-a8ea-4a3181625b08)
    

    Review the following guide for instructions and details about configuring your BIOS or UEFI boot settings for DVD, CD, USB or SD Card.

    BIOS/UEFI Setup Guide: Boot from a CD, DVD, USB Drive or SD Card

    https://www.groovypost.com/howto/bios-uefi-setu...

    Once your computer is set to boot from the DVD, you should see this option. If you are installing from a retail Windows 10 USB thumb drive, you will be asked to select either 32 or 64 bit Windows 10. Learn more here https://www.groovypost.com/howto/choose-windows...

    The Windows logo will appear on screen, this might be here for a while, as long as you see the animating dots, everything should be ok.

    Select your Language, Time and Keyboard method then click Next.

    Click Install now

    Windows 10 setup will prompt you for a product key during installation a couple times. If you originally upgraded from Windows 7 or Windows 8/8.1 click the option 'I don't have a key' and 'Do this later' . If you have a Windows 10 product key, you can proceed to enter it.

    Setup will also prompt you to select the edition you have a license for - Home or Pro. Please make sure you choose the right edition. If you choose the wrong edition, your only option will be to perform a clean install again.

    The copy of Windows 10 you download and upgrade from will correspond with the edition of Windows you have installed, if it does not, this is why you might be experiencing problems activating:

    Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Core should install Windows 10 Home 
    
    
    
    Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro should install Windows 10 Pro
    

    Wait while setup prepares to copy files

    Accept the license terms then click Next

    Click Custom: Install Windows only (advanced)

    NOTE: Sometimes Windows 10 setup can become confused if it see's a thumb drive. You might get a driver missing error or something to that effect. If you do, restart setup, but this time, when you arrive at the following screen, disconnect your thumb drive then go through Custom options. When setup is ready copy files, it will prompt you to reconnect the installation source (your USB).

    Select the drive then click New

    NOTE: If you have multiple partitions listed, select each one (starting at the bottom), then click delete until there is only a single (one) unallocated drive displayed in the window.

    Select the unallocated drive listed, click New, click Apply then OK

    This will split the drive into multiple partitions, select the Primary partition then click Next.

    NOTE: The System Reserved partition is where recovery files are kept for diagnostics and repairing damaged Windows 10 files; or even reinstall Windows 10.

    Wait while Windows installs

    When this phase of setup is complete, Windows will automatically restart then reboot into setup again.

    Windows is detecting and installing your hardware. After this is complete, Windows will restart one last time.

    Out of Box Experience

    The Out of Box Experience page is where you get to configure detailed settings in Windows, which includes creating a user account, configure privacy, sync PC settings and install modern applications.

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  1. Anonymous
    2018-02-14T16:26:38+00:00

    Apologies to the people who took the time to reply to this.  I had suspected faulty media as suggested below and had tried 2 disks created on different PCs before I posted.  However, based upon the comments received I tried a third time and it worked.  Not sure what I was doing wrong.

    Regards

    Tony

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  2. Sumit 43,786 Reputation points Volunteer Moderator
    2018-02-14T16:00:48+00:00

    There are 2 possibilities:

    1. The media you created is corrupt.
    2. You are using 3.0 port for which windows media does not have drivers.

    Try swapping the ports when you are asked the driver or inject 3.0 drivers into the media.

    I have lost the links to point out in the right direction, would be posting after some time.

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  3. DaveM121 872.6K Reputation points Independent Advisor
    2018-02-14T14:05:19+00:00

    Hi Tony, this error indicates the installation media is corrupt, you need to create the installation media again . . .

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