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display adaptor is missing from device manager

Anonymous
2018-02-21T23:16:23+00:00

I have an asus gl502vs with windows 10 

when I tried to update my GPU an error happend and then the laptop restarted 

after that the GPU update did not work saying no compatibility with the hardware

and then there was no display adaptor in the device manager

Windows for home | Windows 10 | Devices and drivers

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  1. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2018-02-21T23:19:58+00:00

    Hi Idrees. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

    Go to the Asus Support Downloads web page for your model here: https://www.asus.com/us/Laptops/ROG-GL502VS/Hel...

    Download the VGA driver at the top and install it.

    While there look for any other newer drivers to compare with the ones presently installed in your Device Manager reached by right clicking the Start button.. Download and install those, too.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    7 people found this answer helpful.
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  2. Sumit 43,786 Reputation points Volunteer Moderator
    2018-02-22T04:40:04+00:00

    Hello,

    Please see the below options:

    Option 1.Try Rolling back if you have an option:

    Go to Device Manager by typing in Devmgmt.msc in Run dialog box.

    Navigate to Display devices and right click ATI Radeon HD or Similar device you have. Choose Properties.

    On the Driver tab, hit rollback Driver to go back to the previous version.

    Option 2. Remove drivers completely and Install the the newest ones available from the OEM or the maker.

    What you need to do:

    1. Uninstall everything of Display driver using DDU

    http://www.guru3d.com/files-details/display-dri...

    1. Reboot.
    2. Make sure your device manager shows Microsoft Basic Display adapter.
    3. Download the driver from the OEM or the maker like AMD

    5.Run the Setup and you should be good to go.

    4 people found this answer helpful.
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  3. Anonymous
    2018-02-21T23:22:53+00:00

    You can download and install the driver fro mthe following link:

    nVidia Graphics Driver Version V21.21.13.6891

    http://dlcdnet.asus.com/pub/ASUS/nb/DriversForW...

    4 people found this answer helpful.
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