My computer is running DirectX 12, but some games require DirectX June 2010, otherwise it will be no sound. I try the method in the article, very sorry to say that, it still got the same error
DirectX installation failed
I can't install direct x Jun2010 ! It shows "an internal system error occurred. Please refer to DXError.log and DirectX.log in your windows folder to determine problem". Please help me !
Windows for home | Windows 10 | Performance and system failures
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Anonymous
2018-03-12T01:20:21+00:00 -
Anonymous
2018-02-24T18:55:06+00:00 Hello Soverignwee,
The issue seems to be the downloaded file is corrupt. To better assist you with your concern, I'd like to know the following:
- Confirm which build is currently installed on your device. To check, follow the steps below:
- Press Windows key + R, then type in winver.
- Click OK.
- Are you using any third-party antivirus software? If yes, try to disable it and install the DirectX June 2010.
Meanwhile, we recommend running the System File Checker. It's a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. Refer to the steps below:
- Click on Start, type in Command Prompt, right-click on it and select Run as administrator.
- Enter the command below:
sfc /scannow (note the space between "sfc" and "/").
Looking forward to your response.
Regards.
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Anonymous
2018-02-26T21:07:30+00:00 Thank you for sending me a screenshot. Try to run the installer with administrative privilege. Some had reported that disabling the UAC (User Account Control) also helped them to successfully installed the DirectX End-User Runtimes (June 2010). You can refer to the steps below to disable UAC before installing the DirectX June 2010.
- Click on Start, search for Change User Account Control settings.
- Move the slider to Never notify.
- Click OK to save changes.
Hope to hear from you soon.
Regards.
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Anonymous
2018-03-03T01:08:56+00:00 both installation failed with same error