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Windows 10 ProVersion 10.0.14393 Build 14393 Won't Update Properly

Anonymous
2018-02-07T10:49:14+00:00

My computer repeatedly tries to use Windows 10 Update Assistant to update to version 1607 (I think this is the Fall Creator Edition).  It downloads the update properly but during installation gets stuck each time at 82% complete.  I have to eventually manually turn off my machine and the update fails and returns my machine to its "previous version of windows."  Any help would be greatly appreciated.  Thanks.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-02-08T11:44:39+00:00

    Many thanks for the update. Just to verify, have you tried installing the Windows Update again after running the Windows Update Troubleshooter? If yes, are you getting the same issue?

    In the event that the above steps doesn't suffice, we'd recommend configuring the Windows Update services and set the option to auto via Command Prompt (Admin). Here's how:

    1. In the Search box, type cmd, right-click the result and select Run as administrator.
    2. Once the Command Prompt starts, copy and paste the following commands and press Enter after each line in order to run it:

    SC config wuauserv start= auto

    SC config bits start= auto

    SC config cryptsvc start= auto

    SC config trustedinstaller start= auto 3. Once done, restart your device to apply the changes and try to install the Windows Update again.

    Feel free to post back for an update with the outcome and let us know if you need more help.

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  1. Anonymous
    2018-02-09T08:25:45+00:00

    We're glad to hear that the issue has been resolved. Should you encounter the same issue in the future, you can use the same troubleshooting steps or you can post your query here in Microsoft Community.

    Regards.

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  2. Anonymous
    2018-02-09T01:19:10+00:00

    Zedrick - Success.  Thank you for your help.  Steve

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  3. Anonymous
    2018-02-07T14:14:24+00:00

    Zedrick - Thank you for your prompt response.  No error codes have appeared.  I have run the Windows Update Troubleshooter and no errors were found.  Steve

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  4. Anonymous
    2018-02-07T12:56:59+00:00

    Hello Steve,

    Such issue can be due to any broken Windows Update components on your device. To provide you the appropriate steps that can resolve your concern, we’d like to know the following:

    • Are you getting any error codes? If yes, a screenshot is highly appreciated.
    • What troubleshooting steps have you than so far to resolve your concern?

    As an initial troubleshooting step, we'd recommend running Windows Update Troubleshooter to diagnose and fix any broken components that’s causing this issue. To download and run this troubleshooter, click on this link.

    Your reply is most important for us to ensure we assist you accordingly.

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