Press Windows key + X
Click Power Options
Under related settings, click Additional power settings
Click Change when the computer sleeps
Click Change advanced power settings
Expand Sleep
Expand Sleep after
Choose Never for On battery and Plugged in
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hp laptop with window 10 keeps going to sleep after only a , How do I change that?
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Press Windows key + X
Click Power Options
Under related settings, click Additional power settings
Click Change when the computer sleeps
Click Change advanced power settings
Expand Sleep
Expand Sleep after
Choose Never for On battery and Plugged in
Hi Denise. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.
Check the Power Settings at Settings > System > Power & Sleep > Additional Power Settings > Change Plan Settings > Change Advanced Power Settings under Sleep, Display and Hibernate, Are these set to the timeouts you want?
To be sure you can choose to Reset Default Settings for this Plan at the Change Plan Settings screen.
Then also check at Settings > Personalization > Lock Screen > Screen Saver Settings to make sure it's set to None as some Themes may invoke a 1 minute blank screensaver for unknown reasons that we're waiting to get fixed.
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved
My Lenovo does this too. I have windows 10 but it came factory installed with windows 7. I have changed every setting in power settings to "never"
I finally had to install an app called "Move Mouse" which periodically hits a key or moves the mouse to bypass the power settings. Software bugs are frustrating. Install move mouse.
Same problem, no matter what settings screen goes blank after 5 mins. HP Pavillion brand new 3 weeks ago.
Hi Greg, I just got a new computer, about a month ago, and I'm having this same problem. Tried everything!!! It seems like it gets fixed for a few days at most, and then always goes back to its terrible ways. Hopefully what you described will work... but can you detail how to do this a little more? Like, exactly how to get to Power Settings etc. I can't seem to get to the places you described.
Also, are you saying that I cannot use a screen saver until this issue gets figured out by Microsoft??