Can't you switch it off from the power button?
My screen is frozen and i cant click anything
I cant click anything and it wont load my icon or app. I tried everything and it wont open up my task manager or WIN X but nothing works
Windows for home | Windows 10 | Performance and system failures
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3 answers
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Anonymous
2018-03-29T05:58:30+00:00 -
Anonymous
2018-03-29T02:20:20+00:00 Also Task Host Windows is preventing me from resetting my pc
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Anonymous
2018-03-28T21:55:24+00:00 Ciao DominicTruong,
I'm Ugo, a Microsoft Independent Advisor willing to help other Microsoft customers.
Regarding your question, it looks like recent OS upgrades are causing issues, sometimese severe. So please try the below:
- PERFORM A SYSTEM RESTORE OR A STARTUP REPAIR
a) Power on and off your computer three times. On the third time, your computer will boot into WinRE
OR
b) In Windows 10, select Start > Settings > Update & recovery > Recovery > under Advanced Startup, click Restart now.
OR
c) Boot to recovery media.
OR
d) You can configure a hardware recovery button (or button combination) to run a secondary boot path that includes WinRE. - https://msdn.microsoft.com/en-us/ie/dn898475(v=vs.94)
THEN
Follow the instructions below under "System Restore" or, if unable, under "Startup Repair":
https://www.lifewire.com/advanced-startup-optio...
- If the above doesn't work, go again in WinRE
a) Click on Troubleshoot -> Advanced options -> Command Prompt
b) At the command prompt, type:
- bootrec /FixMbr and + ENTER
- bootrec /fixboot and + ENTER
- bootrec /ScanOs + ENTER
- bootrec /RebuildBcd + ENTER
- Exit + ENTER
The computer should reboot and allow the refresh or repair of Windows 10 to complete.
(http://www.dell.com/support/article/us/en/19/sl...)
- GO BACK TO PREVIOUS WINDOWS VERSION
If less than 10 days are elapsed from your upgrade, you can try the below under "Go back to your previous version of Windows"
http://www.thewindowsclub.com/rollback-uninstal...
- If none of the above works, proceed with a clean install:
DOWNLOAD OFFICIAL WINDOWS ISO FILES
https://answers.microsoft.com/en-us/windows/for...
PERFORM A CLEAN INSTALL
https://www.howtogeek.com/224342/how-to-clean-i...
If there are files on the drive you want to recover, see:
https://answers.microsoft.com/en-us/windows/for...
DISCLAIMER: In this post are linked some non-Microsoft websites and there may be ads on the pages for products & services including products frequently classified as a PUP (Potentially Unwanted Product). Please thoroughly research any product / service advertised on the pages before you decide to use them. Your discretion is very much advised.
Please let me know if this helped somehow.
Ciao
Ugo